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mwaddell89
Paper Tape
Posts: 6
Registered: ‎03-11-2016
Location: US
Views: 9,428
Message 11 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

I am having a simlar problem with Intel HD Graphics Drivers crashing and recovering on a new Lenovo Thinkpad X1 Yoga (Windows 10, 64 bit).  This appears to be a problem many others are having on different machines.  The current driver on my machine is the Intel HD graphics 520.  When I try to install the beta driver manually, following the instructions you have posted on this site, my computer tells me that "the best driver software for your device is already installed.  Windows has determined the driver software for your device is up to date.  Intel (R) HD Graphics 520."  For what it's worth, the crashing/recovery of the driver seems to be happening primarily when I use Corel WordPerfect.  But it's happening frequently enough that it's a serious nuisance.  Please advise.

wrightgal
Punch Card
Posts: 16
Registered: ‎03-21-2016
Location: Florida
Views: 9,387
Message 12 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

I am also getting the driver display and recovery error on my new AIO700 27ISH computer. It is running i7-6700 CPU. I did update the intel driver to v.20.19.15.4300 and am still getting the failure/recovery error message. I looked at the specs for the v. 15.40.14.4352 that you listed as a possible upgrade for this problem but it shows it is for i6 computers. Will this work for the i7 or is there a different driver I should try installing? Very frustrating problem to have with a new computer right out of the box...Thank you.

Social Support Agent
Social Support Agent
Posts: 151
Registered: ‎12-28-2015
Location: PH
Views: 9,382
Message 13 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

Hi wrightgal,

 

i7-6700 has Intel HD Graphics 530. On Intel's website there are actually newer versions listed in there. I recommend the version 4352 because I was able to test it and it works. I haven't tested yet the 4380 but I will soon.

 

Version : 15.40.18.4380
Version: 15.40.18.4352

 

Regards,

RapidFury

wrightgal
Punch Card
Posts: 16
Registered: ‎03-21-2016
Location: Florida
Views: 9,369
Message 14 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

Thank you. I will try the 4352 version and see if that corrects the error issue.

fairmarketvalue
Punch Card
Posts: 33
Registered: ‎01-14-2016
Location: US
Views: 9,344
Message 15 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

I've installed the 4380 version and it seems to be holding up ok. Fingers crossed!

Social Support Agent
Social Support Agent
Posts: 151
Registered: ‎12-28-2015
Location: PH
Views: 9,335
Message 16 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System


@fairmarketvalue wrote:

I've installed the 4380 version and it seems to be holding up ok. Fingers crossed!


Ihope so too, since this is an upgrade for the 4352 it should work as well. Good job!

wrightgal
Punch Card
Posts: 16
Registered: ‎03-21-2016
Location: Florida
Views: 9,278
Message 17 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

I have tried updating my driver yet again. The .4300 driver is still giving me the Intel 530 display driver has failed for windows 8(R) and has recovered error message. So, I tried to download the other driver - 15.40.18.4380 but I get a message "the signature of win64.exe is corrupt or invalid" message. Not sure what this is but it didn't sound good so I quit the download. Any suggestions now? I do see there is yet another driver - 15.40.20.4404 but it is Beta - anyone try this yet? Thank you.

mwaddell89
Paper Tape
Posts: 6
Registered: ‎03-11-2016
Location: US
Views: 9,266
Message 18 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

I tried it, but it did not help.  I finally sent my machine back to Lenovo for repair.  I spent over $2K on it, and invested at least 40 hours in trying to troubleshoot this problem; at this point, I feel like Lenovo should be paying me!  At any rate, the techs had instructions to run diagnostics on the graphic card, motherboard, etc., and, if necessary, to downgrade from Windows 10 to Windows 7.  All I heard from them was that they couldn't recreate the problem, which is laughable since it happens for me at least once an hour and is clearly happening to alot of other Windows 10 users (Lenovo and otherwise).  The computer is on its way back to me now; we'll see whether anything the techs have done will solve the problem.

wrightgal
Punch Card
Posts: 16
Registered: ‎03-21-2016
Location: Florida
Views: 9,251
Message 19 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

I feel your pain! I am experiencing the same sypmtons. Really is disappointing but may not be Lenovos fault. I see from other websites that this is a problem across many brands running Windows 10. I believe this is a Microsoft issue and really, it is any surprise? It seems to be their policy to release and then address known issues. I bought this new computer after much research and to replace an older HP Omni that kept locking up and experiencing multiple crashes after replacing the hard drive. It was driving me crazy. I figured a new computer would help solve the problem. Boy, was I wrong. I agree, after dropping almost 2K on a new computer I expected it to run for more than 5 minutes before giving me multiple errors. It would be nice to know if your computer issues have been fixed when you get it back and to know what they did to it to fix it. Thanks for the reply.

portrain
Paper Tape
Posts: 3
Registered: ‎04-05-2016
Location: UK
Views: 9,011
Message 20 of 22

Re: Intel HD Graphics 530 Display Driver Stops and Recovers, AIO700 System

I'm having the same problem. new system, ill never buy another Lenovo again!!! dispay driver has failed and recovered message usally takes about 1 hour after start up, every so often my system freeze and I have to switch it off, very poor for a new pc
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