01-09-2014 01:29 PM - last edited on 01-09-2014 01:53 PM by andyP
You must be one lucky custumer im still waiting for a call back i think i bougt this machine
in 2012 its a B320E
Moderator Note; removed unnecessary blank fields
01-09-2014 02:36 PM
The 1962 fault is the connection between the hard drive and the motherboard. It's not a wire as such, it a direct connection to the motherboard so can't be fixed by yourself. It has to be sent back (I've had it twice on one PC and once on another, and they have had to repair it each time, all at their expense !
Customer Support should ask you to return it, and they arrage this for you, they also pay for it as long it's still in warranty !!!
09-07-2014 08:12 AM