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2 Posts

01-20-2018

United Kingdom of Great Britain and Northern Ireland

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Lenovo AIO 300-23ISU All in one Idea centre - Area of touch screen not working

2018-01-20, 19:45 PM

Hi All

 

I have a 2016 model.  Hardly Used at all, warranty ran out Dec 2017.

 

All of a sudden the top left of the screen is un responsive to touch.

It runs about 5 inches down the left side from the edge and 10 inches across the screen almost to the centre. 

The visual display and mouse all continue to work in the area but the touch reponse is not being detected.

 

I have reset the system via settings as the settings have advised.

I have callobrated the screen via settings - the area was unresponsive during callobration.

 

Any further advice?

 

Thank you

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1 Posts

01-23-2018

Israel

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Re: Lenovo AIO 300-23ISU All in one Idea centre - Area of touch screen not working

2018-01-23, 17:09 PM

I have the same problem with the screen and my production year is also 2016

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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Lenovo AIO 300-23ISU All in one Idea centre - Area of touch screen not working

2018-02-26, 11:32 AM

Hello SPP3


Thanks for using the Lenovo forums.


If the issue continues after the reset, then it will indicate a hardware issue, I`d suspect with the screen itself.

 

In this instance, I would recommend that you get in touch with your local Lenovo supportl ine for a possible service on your unit.

 

Below is the link to the phone list where you can find these numbers

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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