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2 Posts

07-10-2016

SK

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Lenovo C20-00 USB doesnt work

2016-07-10, 17:20 PM

Hello,

i have bought Lenovo all in one C20-00 F0BB

without preinstalled operating system. I have installed Win 7 professional 64 bit on it and i have problems with usb ports.

Computer doesnt have any PS ports so keyboard and mouse are connected thru USB. Keyboard/mouse are working (except wheel on the mouse) but when i try USB flash device, it is not recognized and in device manager there are exclamation marks at USB. 

I have tried installing all the drivers from lenovo support page for this model, update drivers in device manager, disable/enable...

I made hardware scan with lenovo solution center, it ended up with code: WMB01A000-RL8BYE (everything ok)

 

I had similar problem with LAN ethernet (exclamation mark in device manager) but then i installed ethernet driver for some lenovo desktop computer and it worked. 

 

So i think i need proper driver. I tried installing intel 3.0 usb driver, but it failed -incompatible device (probably ports are 2.0) But i am not able to find 2.0 drivers anywhere.

 

I will be happy for any help.

Regards.

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3763 Posts

12-11-2015

US

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Re: Lenovo C20-00 USB doesnt work

2016-07-10, 22:31 PM

Try installing the Intel Chipset Drivers drivers from Lenovo, or use the Intel Driver Update Utility from Intels site.   You probably are missing some of the drivers for the USB controller(s).

 

C20-00 All-in-One (ideacentre)

http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-c-series-all-in-ones/c20-00?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software%7CDrivers%20and%20Software&beta=false

 

Intel Driver Update Utility

https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

 

Good Luck,

0 person found this solution to be helpful.

This helped me too

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1 Posts

07-26-2016

MX

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  • Message 3 of 16

Re: Lenovo C20-00 USB doesnt work

2016-07-26, 3:56 AM

hi dude, do you found the solution to this problem, same issue :(

ill appreciate your answer! thanks!

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5 Posts

10-30-2016

RU

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  • Message 4 of 16

Re: Lenovo C20-00 USB doesnt work

2016-10-30, 16:01 PM

Same problem. Those links doesnt help. There no win7 usb drivers on lenovo support site and no effect from Intel driver update utility. Any other options? Tnx 4 answer.

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5 Posts

10-30-2016

RU

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  • Message 5 of 16

Re: Lenovo C20-00 USB doesnt work

2016-10-30, 16:29 PM

Lenovo C20-00, win7 64.

 

USB ports doesnt works with any devices except keyboard and mouse (with no scroll), Any other devices plugged by usb are not recognized (same for cards in cardreader). 

 

There no usb drivers on Lenovo support site (http://support.lenovo.com/ru/ru/products/desktops-and-all-in-ones/lenovo-c-series-all-in-ones/c20-00?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software%7CDrivers%20and%20Software&beta=false) and Intel driver update utility doesnt works too (shows thats all is fine no drivers need).

 

In Device manager some components not installed: Universal Serial Bus (USB) controller and PCI Encryption/Decryption Controller.

 

In win10 64 all works fine, but it so laggy on c20-00 powers.. not an option to work there.

 

Mod's Edit: Merged this post with existing discussion the OP joined in on as to not splinter the discussion.

 

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3763 Posts

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  • Message 6 of 16

Re: Lenovo C20-00 USB doesnt work

2016-10-30, 18:24 PM

The drivers you probably need are the Intel(R) Chipset Device Software for Windows 7 (64-bit) and Windows 8.1 (64-bit) - Desktop listed under the Chipset drivers for Windows 7 (64-bit) from http://support.lenovo.com/.     I do not see any Chipset drivers for Windows 7 (32-bit unfortunately.

 

Do none of your US ports work, or just not the USB 3.0?

 

 

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5 Posts

10-30-2016

RU

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  • Message 7 of 16

Re: Lenovo C20-00 USB doesnt work

2016-10-31, 7:15 AM

Nope. All drivers from c20-00 page (include ntel(R) Chipset Device Software for Windows 7 (64-bit) and Windows 8.1 (64-bit) - Desktop) are installed with no relult.

 

ALL four usb ports works just for mouse (scroll doesnt works) and keyboard. No flash drives works, no cardreader.

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5 Posts

10-30-2016

RU

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  • Message 8 of 16

Re: Lenovo C20-00 USB doesnt work

2016-10-31, 18:35 PM

Fresh try: win8 - all works fine. Need correct driver for win7. 

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5 Posts

10-30-2016

RU

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  • Message 9 of 16

Re: Lenovo C20-00 USB doesnt work

2016-11-03, 4:51 AM

Supports answer: "Amm... we checked, there all fine with win7, but the only way for you to solve the problem is install win8 or win10". Is it real Lenovo position?

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4 Posts

01-18-2017

IN

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  • Message 10 of 16

Re: Lenovo C20-00 USB doesnt work

2017-01-18, 17:14 PM

https://downloadmirror.intel.com/22824/eng/Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver_4.0.6.60.zip

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