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mass
Paper Tape
Posts: 2
Registered: ‎01-11-2015
Views: 648
Message 1 of 3

Problemwith lenovo motion application

i have just recently bought a new B550 ideacentre (with touch screen)

 

i tried out the Lenovo motion application for the first time and it worked fine initially. i have now had the computer for 2 weeks and thought i would try it out again and see if it would be a useful application to use. unfortunately i can now get the application to open / start. i have done a number of windows update as prompted which may have caused a compatibility issue but not too sure. can anyone suggest how to get this app working again.

 

thanks 

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Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 610
Message 2 of 3

Re: Problemwith lenovo motion application

hi mass,

 

Welcome to the Forums.

 

If an application is supported by Lenovo Motion Control, you should see a hand gesture on the upper right hand corner and the webcam should light up.

 - Link to picture

 

If the webcam doesn't turn ON nor the hand gesture doesn't appear, can you try the following:

1. Look for the Motion Control app under the notification area and check "Enable Motion Control"

2. Open Task Manager (press CTRL+SHIFT+ESC) > Starup Tab and enable Motion Control.

 

Check this thread for a list of Motion Control compatible apps.

 

 

Regards



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mass
Paper Tape
Posts: 2
Registered: ‎01-11-2015
Views: 594
Message 3 of 3

Re: Problemwith lenovo motion application

Thanks, your recommendations eventually worked

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