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johnestlea
What's DOS?
Posts: 1
Registered: ‎09-20-2011
Location: United Kingdom
Views: 514
Message 1 of 2

Repeated error from Intel integrated Graphics card in my brand-new B320

Hi

I am getting repeated errors from the Intel Integrated Graphics card (on the Intel i3 chip as I understand it) in my brand-new B320.

I checked via a tool from Intel that my drivers were up-to-date (version 15.22.1.2361).

I checked via Device Manager Update Drivers that my driver was up-to-date.

I attempted to uninstall and re-install my driver BUT the uninstall reverted me to a VGA Adapter (so my screen was then running in a low res 800x600 mode!) and I could not even then see the Intel Integrated Graphics card in Device Manager to be able to re-install the driver against (even if I ran scan for new hardware): I had to restore to a System Restore Point - so the problem has of course come back.

I have even had one error where the screen then went completely blank and nothing would bring it back: I had to power off the PC (Ouch!)
PLEASE advise how I rectify this incredibly frustrating problem step-by-step. 

 

Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Views: 416
Message 2 of 2

Re: Repeated error from Intel integrated Graphics card in my brand-new B320

hey johnestlea,

i was going through the download list of the B320 here : http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=156819

And could not find any driver with the version 15.22.1.2361 for the Intel Integrated Graphic Card. Where did you get that version ?





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