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2 Posts

03-14-2021

Netherlands

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Touchpad not working

2021-03-14, 21:13 PM

Yesterday, I installed a new driver (IDE ATA/ATAPI controllers – Intel(R) 300 Series Chipset Family SATA AHCI Controller (I think)), and when I booted up my laptop this morning, my touchpad wasn't working anymore. Restarting doesn't help, updating BIOS doesn't help. I also can't see the touchpad driver in the Device Manager, and I can't find any working touchpad drivers online. How do I fix this?

 

My MTM is 81SY008EMH

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5520 Posts

04-23-2019

United States of America

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Re:Touchpad not working

2021-03-15, 5:43 AM

Hello @GayAndBroadway,

 

Welcome to the Community Forums.

 

Would you mind posting the MTM (ex 90RB0001US) of your machine so we can find the model and also allow other members to join in the discussion to offer solutions.


Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

03-14-2021

Netherlands

3 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎03-14-2021
  • Location: Netherlands
  • Views: 20
  • Message 3 of 4

Re:Touchpad not working

2021-03-15, 7:38 AM

The MTM of my laptop is 81SY008EMH

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5520 Posts

04-23-2019

United States of America

731 Signins

33710 Page Views

  • Posts: 5520
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 33710
  • Message 4 of 4

Re:Touchpad not working

2021-03-16, 8:42 AM

Hello @GayAndBroadway,

 

Thanks for the update.

 

Would you mind checking the device manager if the drivers are still being detected?

I would suggest pressing the view tab and selecting show hidden devices.

 

If you are able to find it you may have to uninstall the drivers then reboot the machine.

 

Regards,

Jack_Lenovo1



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