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03-18-2017

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Yoga home 900 touchscreen does not work

2017-03-18, 18:11 PM

Hi everybody,

 

I just purchased the Lenovo Yoga home 900 and cannot manage to turn on the touchscreen function.

Is there even such a function to turn off/on or is it just my device that isn't working properly?

 

I'm thankful for any advice and hope this will be fixable in a minute ;)

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11266 Posts

01-02-2010

US

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Re: Yoga home 900 touchscreen does not work

2017-03-18, 18:21 PM

I want to confirm you are talking about the 27" All-in-one PC.  There is no "off" button. It should always work.  Look in the device manager and see if there are any problem devices.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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5 Posts

03-18-2017

DE

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  • Message 3 of 7

Re: Yoga home 900 touchscreen does not work

2017-03-18, 18:29 PM

I checked the device manager, but there are no problems listed.

 

I already tried to solve the problem with the Lenovo Service Bridge - Software but this just doesn't run after the installation and the following reboot of the system.

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11266 Posts

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Re: Yoga home 900 touchscreen does not work

2017-03-18, 18:43 PM

Windows 10, right?  In the device manager, under Human Interface Devices, does it show an entry for HID-compliant touch screen?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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5 Posts

03-18-2017

DE

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  • Message 5 of 7

Re: Yoga home 900 touchscreen does not work

2017-03-18, 18:52 PM

Yes, it's Win10 and I already made an update for the newest version.

 

The device manager shows the HID-compliant touch screen and according to this, it's working fine.

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11266 Posts

01-02-2010

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  • Posts: 11266
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  • Message 6 of 7

Re: Yoga home 900 touchscreen does not work

2017-03-18, 18:58 PM

All I can suggest is to uninstall the driver through the device manager and then scan for new hardware.  See if that fixes it.  If not, it may just be broken.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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5 Posts

03-18-2017

DE

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  • Posts: 5
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  • Message 7 of 7

Re: Yoga home 900 touchscreen does not work

2017-03-18, 19:08 PM

Sadly, that didn't help either...

 

I will just return the device if it cannot fix it in the next few days.

But thanks a lot for your immediate help and advices anyway!

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