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Aidan1980
Blue Screen Again
Posts: 2
Registered: ‎06-08-2016
Location: UK
Views: 647
Message 1 of 2

aio 700 series mouse and keyboard

Hi

 

I've just started trying to set up my new IC AIO 700 desktop but for the life of me can't get the mouse and keyboard to conect. Everwhere i see mentions a dongell, but it has not come with one. How do I get them working please

 

thanks

Sr Support Specialist
Posts: 9,260
Registered: ‎11-30-2015
Location: PH
Views: 614
Message 2 of 2

Re: aio 700 series mouse and keyboard

Hi Aidan1980 , 

 

Welcome to the Community Forums.

 

Would you have the MTM Machine model number  , just keep the serial number confidential .

You may also get it from the parts look up page and like try to get the part number of the keyboard and mouse there that was sent to you if accessible. 

 

For AIO 700 , there are different keyboards and mouse that you may have received.

As some wireless keyboard and mouse being sent, a receiver USB dongle maybe inside the battery slot of the mouse.

 

You can also verify the parts that youhave receive by calling in tech support and likewise they would guide you in setting it for you assuming that you have received the all parts that suppose to be on the package.

 

English 9:00 - 18:00 Monday - Friday
0333-777-3991 (National Rate) 

 

Update us as soon as available.

 

Regards



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