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Marcuk
Paper Tape
Posts: 3
Registered: ‎12-02-2019
Location: SI
Views: 126
Message 1 of 5

aio700-27 ISH high system interruption

From the purchase of AIO 700-27 ISH  I experience very high percentage of CPU usage by system interruptions (up to 30 !) which is way much compared to second PC with only up to 5 %. The system is also very slow with common hangouts. Lenovo hardware screeening tool shows no errors and i even replace original SSHD with SSD drive which solved vera high HD usage (often 100 % vs. several % after SSD installation) but, unfortuntalelly system interruptions remain high. Has anybody similiar expereience? What should I do? 

Support Specialist
Posts: 236
Registered: ‎11-04-2019
Location: PH
Views: 86
Message 2 of 5

Re: aio700-27 ISH high system interruption

Hi @Marcuk

 

Welcome to Community Forums!

 

Let's try these:

 

1. Check For Windows Updates

 

2. Check Disk For Errors

  • Open command prompt ( run as administrator )
  • Type the "chkdsk C: /f" command and press Enter from your keyboard
  • To repair physical issues, also run the "chkdsk C: /r"
  • You can run both commands at once by typing "chkdsk C: /f /r" (Windows will need to restart the computer to finish the scan). The disk checking process can take some time, depending on the computer power and size of hard drive. Be patient and wait until it completes.

3.Unplug External Devices

 

4. Update Device Drivers

  • open Device Manager by right-clicking the Start button and selecting the "Device Manager" and look for devices marked with yellow exclamation marks and update those. 
  • If the yellow bangs still remains its better to uninstall those drivers and restart the computer

5. Disable Audio Enhancements

  • To disable sound enhancements, right-click the speaker icon in the Taskbar.
  • Select the "Playback devices" option from the contextual menu
  • The Sound window will appear and you will be automatically directed to the Playback tab. Select the default audio device that you use for playing audio and click "Properties".
  • In the Speakers Properties window, select the "Enhancements" tab and ensure that none of the enhancements are enabled, or simply tick the "Disable all enhancements" checkbox and click "Apply" to save the changes.

6. Disable Wake on Magic Packet

  • To disable this feature, open Device Manager and select your Ethernet or Wi-Fi network adapter.
  • Right-click it and select "Properties". In the Properties window, find the "Advanced" tab and select it.
  • You will see a list of properties available for the network adapter. To change Wake on Magic Packet settings, scroll down until you find this feature and select it. Then set its value to "Disabled" on the right side of the Properties window. Save the changes and restart your computer.

7. Update BIOS

8. Disable Fast Startup

  • To disable Fast Startup, go to Search and type "power".
  • Click on the "Choose power plan" result to open it.
  • In the Power Options window, click "Choose what the power button do".

Click on "Change settings that are currently unavailable" and then uncheck the "Turn on fast startup (recommended)" option if it is enabled. Click "Save changes" to save the changes made, restart your computer and see if System Interrupts is still causing high CPU usage. If the problem persists, you can re-enable Fast Startup if needed.

 

For your reference, click here for a video of all the steps provided above.

 

 

Hope this help answer your query.

 

Regards​

 

 

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Marcuk
Paper Tape
Posts: 3
Registered: ‎12-02-2019
Location: SI
Views: 69
Message 3 of 5

Re: aio700-27 ISH high system interruption

Hi, I already tried all the above mentioned steps with no success. I even disabled some devices like audio and blue tooth. Initially I suspected hard drive to be a reason as disk usage in the task manager was very high (often 100%) and computer was realy very slow. After replacement of HDD with SSD the disk usage in task manager is very low and the system is much faster but system interruptions are still very high, even above 30 %. Is mechanical service only option or can I do something more in the software. All hardware scanning utilities shows perfectly healthy system. 

Support Specialist
Posts: 236
Registered: ‎11-04-2019
Location: PH
Views: 58
Message 4 of 5

Re: aio700-27 ISH high system interruption

Hi @Marcuk

 

Let's try these steps:

 

1. Look for blank icons on the desktop and delete them - these have been known to cause CPU spikes.

2. Open Start > Settings > Privacy > Background apps > Disable all Background apps.

3. Check whats starting up with Windows.

►Press Windows key + X.
►Click Task Manager.
►Click Startup tab.
►Disable all except Windows Defender.

4. Press Windows key + R then type "msconfig" and hit Enter

5. Go to the services tab.
►Check the box for hide all Microsoft services.
►Disable the remaining services.
►Click Apply then OK.
►Restart if prompted.

6. Click Start

►Type problem reports and the search bar.

►Hit Enter.
►Delete any failed or pending reports.

7. Go to Start > Settings > System > Notifications and actions > Turn off "Show me tips about Windows."

8. If you have Chrome installed, uninstall then reinstall it.

9. Click Start

►Type problem reports and the search bar.
►Run CMD as an administrator.
►Type: powercfg -restoredefaultschemes.
►Hit Enter
►Exit

10. Press Windows key + X
►Click Power Options
►Click Additional power settings
►Click Change plan settings -> change advanced power settings > processor power management -> processor idle disable -> Enable idle.

11. Create an entirely new user account for the computer and delete the current one.

 

Let us know how it goes 

 

Regards​

 

 

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.​

Marcuk
Paper Tape
Posts: 3
Registered: ‎12-02-2019
Location: SI
Views: 51
Message 5 of 5

Re: aio700-27 ISH high system interruption

No succes! Ifollowed all proposed steps exept the stap 10 were system idle is numerical value (set at 5 and I didnt't change it! Average system interruption is stll about 30%.

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