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9 Posts

09-19-2020

United States of America

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Anyone with app problems after 10 on M10 hd TB-X306F

2021-02-21, 18:39 PM

I just bought this as a gift for my elderly mother, and was hesitant to upgrade to Android 10. But did it! Now using the tablet reminds me of How Faulty my M10 FHDPlus was after updating.  Anyone else with problems?

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1837 Posts

11-04-2019

United States of America

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Re:Anyone with app problems after 10 on M10 hd TB-X306F

2021-02-22, 18:09 PM

 

 

Hello @Sharicagle86!

 

Nice to have you here at the Community Forums!

 

What exactly is happening when you're launching/using any apps on your Tab M10 HD?

Are you also getting any messages or errors when launching/using any apps?

 

Try to check first if there's an available update to the apps that you're using through the My games & apps section of Google Play store.

Also, try to uninstall/reinstall the apps to see if it will work properly afterwards.

 

You may also try connecting the Tab M10 HD to a different Wi-Fi network then test the apps again as well.

 

Thanks,

Adriel_lenovo

Lenovo Support

 



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9 Posts

09-19-2020

United States of America

321 Signins

420 Page Views

  • Posts: 9
  • Registered: ‎09-19-2020
  • Location: United States of America
  • Views: 420
  • Message 3 of 6

Re:Anyone with app problems after 10 on M10 hd TB-X306F

2021-02-22, 20:54 PM

Tin some apps the notifications are set on alerting, and show notification, play sound. Everytime I leave the app it goes back to set on alerting but don't show notification and sound.  Like 20 times. Facebook, Libby, I can't remember all right now. I don't know someone is messaging me until I here the notifications from my mobile phone.🤔 Otherwise I'd never know. That's how I know to keep fixing it.  A few apps just freeze, close randomly. Non responsive. I've uninstalled and reinstalled same. All the apps are updated. I am using this one because I have an m10 the plus HA14FZPK, that has to be sent in for repair for exactly the same problems!!! 😤 I was hesitant to upgrade this to android 10... But was pretty sure it wouldn't happen on this one too! 

61.jpg
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1837 Posts

11-04-2019

United States of America

234 Signins

20297 Page Views

  • Posts: 1837
  • Registered: ‎11-04-2019
  • Location: United States of America
  • Views: 20297
  • Message 4 of 6

Re:Anyone with app problems after 10 on M10 hd TB-X306F

2021-02-23, 21:37 PM

 

Thanks for the update @Sharicagle86!

 

You may perform a factory reset to your Tab M10 HD so that you'll know if the issue will be sorted out.

Make sure to back up the files that you have on the device first as this step will erase all data.

 

Thanks,

Adriel_lenovo

Lenovo Support

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
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9 Posts

09-19-2020

United States of America

321 Signins

420 Page Views

  • Posts: 9
  • Registered: ‎09-19-2020
  • Location: United States of America
  • Views: 420
  • Message 5 of 6

Re:Anyone with app problems after 10 on M10 hd TB-X306F

2021-02-23, 22:21 PM
I'm returning it
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9 Posts

09-19-2020

United States of America

321 Signins

420 Page Views

  • Posts: 9
  • Registered: ‎09-19-2020
  • Location: United States of America
  • Views: 420
  • Message 6 of 6

Re:Anyone with app problems after 10 on M10 hd TB-X306F

2021-02-23, 22:25 PM

I opened the box, connected to wifi, did set up, updated apps, allowed the LENOVO SERVICE UPDATE TO INSTALL, began using. Realized problem. 

Just not acceptable. I'll be purchasing a different brand. 

Good day.

 

Thanks

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