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15 Posts

10-16-2008

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Bad Pixel in Camera

2011-07-29, 22:13 PM

Just got my K1 and have been going through the preloaded apps.  All was fine until I opened the camera.  There appears to be a bad pixel in the camera, near the center of the screen.  It is there regardless of whether it is set to still or video.  It appears in any picture or video taken.

 

What is the repair process here?  Will the whole system just get replaced?  Can the camera just be replaced?

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8095 Posts

11-19-2007

United States of America

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Re: Bad Pixel in Camera

2011-07-30, 20:38 PM

Chooks,

 

Why not bring it in to work on Monday and well have a look at it?   If the camera has to be replaced we can set up service, but it will be good to see what you are talking about before it is repaired.

 

Mark

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13866 Posts

12-07-2009

Czech Republic

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Re: Bad Pixel in Camera

2011-07-30, 12:31 PM
i think it's dust and can be cleaned. you should call lenovo support line.


Due to my absence, I may not reply your posts and/or personal messages

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8095 Posts

11-19-2007

United States of America

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Re: Bad Pixel in Camera

2011-07-30, 20:38 PM

Chooks,

 

Why not bring it in to work on Monday and well have a look at it?   If the camera has to be replaced we can set up service, but it will be good to see what you are talking about before it is repaired.

 

Mark

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1573 Posts

04-20-2010

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Re: Bad Pixel in Camera

2011-10-06, 12:49 PM
So, Dust or Dead Pixel ? :)
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15 Posts

10-16-2008

United States of America

183 Signins

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  • Posts: 15
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Re: Bad Pixel in Camera - Updated

2011-10-06, 14:17 PM

It turns out there was a defect in the camera.  Lenovo support replaced it and it is working fine now.

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