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3 Posts

11-05-2020

United States of America

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Distorted sound on Tab M8 FHD (TB-8705F)

2020-11-05, 6:32 AM

I recently purchased two Tab M8 FHD tablets (Model: TB-8705F) for my kids, both of which have been updated to Android 9. So far they've been great except for the fact that on certain games & apps the sound is really distorted. My daughter has had no issues watching Youtube with perfect sound quality on her tablet. However, the minute she switches to Toca Kitchen 2 or Cat Condo the sound gets extremely distorted to the point she has to mute these games. I had wondered if this was simply a hardware flaw with just her tablet specifically or some sort of software issue with this tablet model in general, so I downloaded the same two apps on my son's tablet. Upon testing them out the same exact sound distortion occurred. What can be done to fix this? I hate to have to send these tablets back, as my kids love them, but as it stands many of my daughter's games are unplayable due to this issue. Any insight would be greatly appreciated! Thank you!

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2834 Posts

03-11-2020

Greece

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Re:Distorted sound on Tab M8 FHD (TB-8705F)

2020-11-05, 9:49 AM

Hello audiekins,

 

Welcome to the Community Forums.

 

I'd check for newer System Updates on your tablet. In the event there is nothing found, there could just be some sound settings in the game that the device is not liking. The fact that the speakers/sound is fine when watching Youtube does indicate that there is not a hardware problem, but rather a software problem.

 

Regards

 

Voithos



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3 Posts

11-05-2020

United States of America

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Re:Distorted sound on Tab M8 FHD (TB-8705F)

2020-11-06, 1:01 AM

@ Voithos wrote:
 

 

Hello audiekins,

 

Welcome to the Community Forums.

 

I'd check for newer System Updates on your tablet. In the event there is nothing found, there could just be some sound settings in the game that the device is not liking. The fact that the speakers/sound is fine when watching Youtube does indicate that there is not a hardware problem, but rather a software problem.

 

Regards

 

Voithos

 


Thank you for the response! Both tablet's are fully updated, yet the problem still persists. I have the same games loaded onto my android phone and the sound is fine. I tried to see if the games themselves had any sound options I could adjust but unfortunately they do not. Any idea what steps I should take next?

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1 Posts

01-05-2021

Canada

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Re:Distorted sound on Tab M8 FHD (TB-8705F)

2021-01-05, 23:36 PM

Hi there! Did you find a fix for the distorted sound? I have the same annoying problem. Again, I agree it's a great tablet and price point but that tinny sound for our popular games is annoying. If there is no fix, I'm sending it back.

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2 Posts

01-11-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 5 of 15

Re:Distorted sound on Tab M8 FHD (TB-8705F)

2021-01-11, 12:13 PM

I have this and as an awful cracking sound when the device is screen locked. Has anyone found a solution? 

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1 Posts

01-16-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Distorted sound on Tab M8 FHD (TB-8705F)

2021-01-16, 17:35 PM

I have this problem too. My daughter has this tablet and she plays a variety of apps on it – some of which are fine but some of which have really distorted sound. It's really annoying, as some of the ones are apps are ones I've paid for and now she can only play them on silent, which is not as fun. 

 

Has anyone found a solution?

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1 Posts

01-16-2021

United States of America

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Re:Distorted sound on Tab M8 FHD (TB-8705F)

2021-01-16, 19:06 PM

I have the exact same problem with my tablet. Firmware, and software all up to date. It would be great if there was a way to resolve it. 

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1 Posts

01-30-2021

Canada

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  • Message 8 of 15

Re:Distorted sound on Tab M8 FHD (TB-8705F)

2021-01-30, 1:56 AM

Hello,

I have the exact same issue.

Two m8 tab fhd, running the latest software. Toca nature and hair salon 2 have creepy distorted audio. Those apps are very well rated and play fine on all my other devices, from Nexus 7 to pixel phones.

Could Lenovo please issue a fix for this problem?

Thank you

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1 Posts

02-24-2021

Philippines

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  • Message 9 of 15

Re:Distorted sound on Tab M8 FHD (TB-8705F)

2021-02-24, 6:08 AM

Hello, Its been a month when I bought my Tab m8. The problem is when I play videos from youtube and facebook there's this crackling sound but when I play video in Netflix it sounds fine. Eventhough my software is updated to Windows 10, What should I do?

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27 Posts

02-23-2021

United States of America

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  • Message 10 of 15

Re:Distorted sound on Tab M8 FHD (TB-8705F)

2021-02-24, 15:18 PM

When I was waiting for my tablet to arrive (TAB M10 FHD plus), I watched some reviews on it on YouTube. One of the reviewers mentioned about the distorted sound at full volume, so I assume the speakers can't handle the high volume. I haven't had mine long enough to test it yet, but, apparently, it's an issue with all the models. The only solution is to keep the volume turned down and not at 100%, turn it down until it's no longer distorted. I know that's not a great answer, but I think that is all you can do.

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