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1 Posts

04-07-2021

United States of America

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Don't have access to email or pin used to lock device

2021-04-07, 2:50 AM

My dad's girlfriends, father passed away last year and had his tablet with a pin on it. Which after a factory reset there is still a pin to access the ui. Or you have to log into the gmail account assossiated with the tablet. Is there anything I can do to get around this. Or is the tablet essentially just a paper weight now? The model ID is Lenovo TB-X104f

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2282 Posts

03-11-2020

Greece

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Re:Don't have access to email or pin used to lock device

2021-04-07, 10:44 AM

@ kody21121 wrote:

My dad' girlfriends, father passed away last year and had his tablet with a pin on it. Which after a factory reset there is still a pin to access the ui. Or you have to log into the gmail account assossiated with the tablet. Is there anything I can do to get around this. Or is the tablet essentially just a paper weight now? The model ID is Lenovo TB-X104f

 

 

Without the pin or access to the gmail, you will not be able to reset this device.

 

Regards

 

Voithos



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