Created primary user, installed FB, works OK.

Created second user, logged in, installed FB, "unable to load contents" even if Google autofill enabled in all places.

Back to my primary user: FB displays a grey screen.

Re-checked usernames and passwords: all correct.

Any suggestion?

Hi Antonio_IT, thanks for reaching our community.

Were there any recent updates or changes prior to this issue?

Please go to settings, apps, Facebook. 

Go to storage and then clear the app cache and data. 

Go back to Facebook app and then check if you have same issue. 

Thanks,

Arjay_Lenovo

I have a similar issue which appears to be partially documented in some online forums.

The identical problem occurs on two new Lenovo tablets:

• Lenovo Tab M10 Plus, Android 12
• Lenovo Tab P11 Plus, Android 12

I installed the Facebook app from Google Play, but when I launch the app, I receive a blank app page with an error: "Contents can't be autofilled".

If I change the Autofill Service (Settings>Passwords & accounts) to Autofill service = "None", then re-launch the Facebook app, I no longer get the error, but instead I get a blank app page without any login for Facebook.  

I saw somewhere online that changing the Autofill service to a third party app service, but leaving the Google Password service enabled would solve the problem.  I tried this approach with no success.  Note that clearing data cache doesn't solve the problem.

I am out of ideas aside from try to revert to Adroid 11.  Any help would be appreciated.

We're sorry for the trouble. If you already tried to reinstall the app, cleared cache but same issue, then it could be an issue with the app itself. 

Please always check for updates. You may also reach out to Facebook support to check on it. 

Thanks,

Arjay_Lenovo

After downloading, try opening facebook in Portrait mode. Works for me, but still no joy in Landscape mode!

@BaronH wrote:

 

After downloading, try opening facebook in Portrait mode. Works for me, but still no joy in Landscape mode!

Thank you kind stranger! Portrait layout indeed worked for me. Had to hard close the app, and relaunch it in portait every time I accidentally moved it to landscape orientation.

Great to know that you it worked for you. Please let us know if you still need help. 

Thanks,

Arjay_Lenovo

I had this same problem last night on a new M10 10.1 3rd Gen running Android 12.  Thanks for the steer of the Portrait mode - came up straight away and then logged in fine.  Closed it down and opened up in Landscape mode too so all appears well.  Had the same issue with Messenger too but resolved the same way.  Putting this out there to avoid anyone going crazy over this issue like I was!

Thanks for sharing your experience as well. This will also help other users with the same issue.

If you have other concern, please reach us again anytime. 

Thanks,

Arjay_Lenovo