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8 Posts

08-24-2011

Singapore

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Force close Mystery App every Power On

2011-10-11, 13:00 PM

HI all,

 

I have 822_SG build as i bought in Singapore.  Since I did the 1st and only system update to 822, I have a recurring "force close" issue.  It is driving me crazy, because I can't figure out what app is causing the issue.  This is the error message:

 

"The application FaceService (process com.arcsoft.faceservice) has stopped unexpectedly.  Please try again"  It happens once, I click "force close" at bottom of same error bar.  It goes away, then comes back one more time.  Same force close.  Then it's gone till I power on again.

 

Firstly, is it an "app" issue, or something else?

 

Secondly, what to do?

 

I had to delete and re-install many apps after the 822 build so I'm kind of tired of guessing.

 

Thanks.

JW

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34 Posts

08-28-2011

Michigan

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  • Posts: 34
  • Registered: ‎08-28-2011
  • Location: Michigan
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Re: Force close Mystery App every Power On

2011-10-11, 14:50 PM

There is a service that runs called faceservice.    If you go to your applications in the config and then manage applications you should see this listed.  I am not sure if you can remove it but if you can then I would go ahead and do that or there may be an option to clear data and cache.  I believe this has something to do with face recognition and is not necessary to have installed.

 

I do not have my K1 to tell you the exact steps or application name.

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34 Posts

08-28-2011

Michigan

384 Signins

1290 Page Views

  • Posts: 34
  • Registered: ‎08-28-2011
  • Location: Michigan
  • Views: 1290
  • Message 2 of 5

Re: Force close Mystery App every Power On

2011-10-11, 14:50 PM

There is a service that runs called faceservice.    If you go to your applications in the config and then manage applications you should see this listed.  I am not sure if you can remove it but if you can then I would go ahead and do that or there may be an option to clear data and cache.  I believe this has something to do with face recognition and is not necessary to have installed.

 

I do not have my K1 to tell you the exact steps or application name.

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8 Posts

08-24-2011

Singapore

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  • Posts: 8
  • Registered: ‎08-24-2011
  • Location: Singapore
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  • Message 3 of 5

Re: Force close Mystery App every Power On

2011-10-11, 14:59 PM

Thank you! :smileyvery-happy:

 

 

That solved my problem!!!  I had to uninstall the whold thing, but now no more message!!!! 

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135 Posts

12-13-2011

Japan

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  • Posts: 135
  • Registered: ‎12-13-2011
  • Location: Japan
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  • Message 4 of 5

Re: Force close Mystery App every Power On

2012-04-16, 1:38 AM

Jward, how did you solve your problem? Did you uninstall FaceService? If so, how? Or did you uninstall ArcSync and that removed FaceService?

¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸ Lenovo ThinkPad Tablet 1838CTO (not rooted, from Lenovo Direct Japan); WiFi-only model (w/ Galaxy Note LTE as tether); 64GB system memory with Transcend 64GB Class 10 SDXC card; ThinkPadTablet_A310_02_0039_0090_JP rom; GPS works (slowly) after 2012/04 return (power button had broke); Camera will not focus. (note: I have not re-tested these since the ICS update 2012/06/21) ¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸

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16 Posts

12-07-2011

United States of America

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  • Location: United States of America
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Re: Force close Mystery App every Power On

2013-04-22, 17:27 PM

To uninstall, go to Settings, Applications, Manage Applications, All, Faceservice, and then uninstall :-)  (better late than never)

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