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01-19-2012

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Ideapad K1 - Headphone jack stopped working

2012-01-19, 16:14 PM

Used to work, but somewhere along the way it has stopped. When I play videos, or anything with sound, and plug in headphones, the sound continues to come out of the lame K1 speakers and not the headphones. The headphones work fine in other devices, and I've tried other headphones in the K! that also work elsewhere.

 

Anyone have this problem?

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149 Posts

12-09-2011

Mississauga, Ontario, Canada

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Re: Ideapad K1 - Headphone jack stopped working

2012-01-19, 16:28 PM

Does the little headphone icon down by the clock appear when you plug in the headphones?

 

Did you try turning the K1 off and on again?

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4 Posts

01-27-2012

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Re: Ideapad K1 - Headphone jack stopped working

2012-01-27, 12:11 PM

I have this same problem. I have tried restarting it. While the headphones are plugged in the symbol does not appear at the bottom of the screen.

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8 Posts

01-29-2012

Richmond

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Re: Ideapad K1 - Headphone jack stopped working

2012-01-29, 14:01 PM

No icon. I have restarted it multiple times.

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29 Posts

01-19-2012

US

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Re: Ideapad K1 - Headphone jack stopped working

2012-01-29, 14:37 PM
Ok, you guys finally made me nervous enough to pick up a SquareTrade warranty.
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1 Posts

01-30-2012

usaaa

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Re: Ideapad K1 - Headphone jack stopped working

2012-01-30, 9:33 AM
This is also happening to me. It just started today. Is it possible this is a software issue? I have had this happen with other devices and there is always a gradual process where one side fails first. I just updated the Lenovo app store - I can't imagine why that would be related, but it's the only recent change.
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8 Posts

01-29-2012

Richmond

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Re: Ideapad K1 - Headphone jack stopped working

2012-01-30, 12:32 PM

I called Lenovo support and they gave me a tracking number for return. Apparently I have to pay the shipping to them (lame) and I should expect a factory reset or new device. I'm pretty displeased with this response from Lenovo.

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49 Posts

12-02-2011

California, U.S.

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Re: Ideapad K1 - Headphone jack stopped working

2012-01-31, 6:51 AM

@lukesed, kudos for trying to troubleshoot and provide more information so others can identify a pattern.

 

It could be software related but I don't think it's the Lenovo app store. The headset on my K1 still works and I've updated the Lenovo app store.

Builds:
01/18/2012 - K1_A301_14_14_120109_US
01//2012 - K1_A301_13_13_111209_US
12/2011 - K1_A301_12_12_111109_US
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4 Posts

01-27-2012

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Re: Ideapad K1 - Headphone jack stopped working

2012-02-02, 7:56 AM
Has anyone tried a factory reset?
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8 Posts

01-29-2012

Richmond

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Re: Ideapad K1 - Headphone jack stopped working

2012-02-02, 16:49 PM

I bit the bullet and just did a factory reset. Now my tablet is stuck at this screen:

 

Erasing Userdata...

Unrecoverable bootloader error (0x19000008).

 

Oh joy. Any suggestions?

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