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2 Posts

12-28-2020

India

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Issues with WhatsApp

2020-12-28, 7:25 AM

I recently bought a Lenovo TB-8705X Tab. It is working well, except for the following problem, which cropped up, probably after the OS was upgraded. 

 

I am not getting any incoming alert on WhatsApp.  This happens only when the App is closed. But if I leave it open, even if the Tab's screen goes off, I get the alerts.  All other messaging Apps are working well.  

 

I went through the recommended troubleshooting steps. I even uninstalled and reinstalled WhatsApp.  As I said, if I leave the App open, even after the display shuts down, I get all incoming call alerts.  I have enabled all permissions for WA.  Settings have been double-checked to ensure no notifications are muted. But the problem is persisting.

 

Could any expert here help me please?

 

Thanks

Raj

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211 Posts

08-10-2020

Pakistan

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Re:Issues with WhatsApp

2020-12-28, 10:45 AM

Hello,

I think you have almost tried all the steps. I will suggest you

clear cache and also reset the app preferences from the

WhatsApp setting. Also, make sure that Auto-sync data is set on.

I hope it will help you out.

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2 Posts

12-28-2020

India

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  • Posts: 2
  • Registered: ‎12-28-2020
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Re:Issues with WhatsApp

2020-12-29, 12:15 PM

I followed your suggestions. The issue is however persisting. I am at my wit's end. Any other tips to resolve this problem? Thanks a lot for your help.

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2 Posts

02-05-2021

United States of America

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Re:Issues with WhatsApp

2021-02-19, 16:27 PM

Same thing happened to me I tried Everything but WhatsApp was a necessary app for me So my friend suggested to use alternative Version of WhatsApp from Apps GB.

It is not an official version so I wouldn't recommend using it still it worked for me.

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