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Lenove Tab P12 - Still on Apri 5, 2024 security update

One of the reasons I went with this tablet is that it was going to receive security updates until 2027, but here I am still stuck on April 5th.  I check for updates and it says I have the latest which I know can't be right.  I've tried different wireless networks with no luck.  Any suggestions without losing everything I've done on the tablet?

 

Thanks

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Solution

Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

 

Hello @turbojb ,

Thanks for posting at the Lenovo Community!

I'm sorry to know that you're having trouble updating your Tab P12 tablet's security firmware. I advise you to try looking for an update using the Software Fix tool (known before as RSA tool) instead. To download it using a Windows PC or laptop, please click this link.

Make sure to back up important files first to avoid permanent data loss.

Let us know how it goes.

Thanks,
Adriel_Lenovo

   
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Lenove Tab P12 - Still on Apri 5, 2024 security update

Solution

Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

 

Hello @turbojb ,

Thanks for posting at the Lenovo Community!

I'm sorry to know that you're having trouble updating your Tab P12 tablet's security firmware. I advise you to try looking for an update using the Software Fix tool (known before as RSA tool) instead. To download it using a Windows PC or laptop, please click this link.

Make sure to back up important files first to avoid permanent data loss.

Let us know how it goes.

Thanks,
Adriel_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now!
Find original parts and upgrades on the Parts Lookup site.
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

Adriel, thanks for the reply. But if I follow this path, I lose all customization and anything on the tablet right? It's basically a factory reset?
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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

 

@turbojb wrote:

Adriel, thanks for the reply. But if I follow this path, I lose all customization and anything on the tablet right? It's basically a factory reset?

You're correct that using the Software Fix tool can result in a factory reset, which would erase your customizations and data. To avoid this, I recommend backing up your important files before proceeding. You can use cloud storage or an external device for the backup.

Let us know if you need any more help!

Best regards,
Adriel_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
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Find original parts and upgrades on the Parts Lookup site.
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

Adriel,

I was able to use the Software tool and now have the Sept security patch.  I'm hoping this fixes itself and I don't have to do this for every update. 

 

Thanks for your help.

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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

 

Hi @turbojb,

I'm glad to hear that you were able to update to the September security patch using the Software Fix tool. Hopefully, future updates will be smoother and won't require the same process. If you encounter any more issues, feel free to reach out.

Best regards,
Adriel_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now!
Find original parts and upgrades on the Parts Lookup site.
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

I had the same problem and was stuck on April 5 security patch. Had to use the the tool and reset the tablet to get the 5 Juli security patch 16.0.101 version. Now i am stuck on Juli 5 patch and the tab P12 wont update to Sept security patch OTA again.

Now i have to use the tool AGAIN and reset the tab AGAIN to get the latest security patch.

Doesnt Lenovo fix this soon the tab goes down the garbage can and i will never ever recommend a Lenovo product to anyone!!!

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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

 

Like a bolt from the blue, the september update came to my P12 through OTA, one dares to keep his fingers crossed that this works in the future.

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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

We got an Android update on April 4, 2024 on my new Lenovo P12 370FU tablet. In principle, Lenovo boasted of carrying out security updates until 2027!!, It's November and still haven't had a single Android security update. This is unacceptable.

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Re:Lenove Tab P12 - Still on Apri 5, 2024 security update

Same here!🥺 No update from April 2024.

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