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05-02-2008

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Lenovo Help self-diagnostic app.Now available on Google's Play Store !

2014-12-24, 3:39 AM

 

Want to test your Lenovo Android phone or tablet?Looking for a quick and easy way to find solutions and tips for your Lenovo device?

 
Lenovo is now making available,  a self-diagnostic mobile app called Lenovo Help app formerly known as “Lenovo Companion” for our Lenovo Android device customers.  

 

Now available on Google's Play Store !

 

Supported devices:

  • Lenovo Android tablet.
  • Lenovo Android Smartphones. 

Here is the Lenovo Help icon following the successful installation on a Lenovo mobile devices.

                                                                                                                                                                                                                 

  


Here are some of the functions for this app:
 
This application is intended as a single click reference point to access the support site, our forums, technical tips (solutions) and videos related to the device the app is installed upon, along with a helpful set of diagnostic tools to test key functions of the device.   The ability to test individual features like camera, audio, microphone within the diagnostic are potentially helpful to validate the hardware is working correctly if audio / video is not working within other apps. 

 

  1. Look for solution tips and videos that suit your Lenovo Android devices
  2. Self-diagnose different device components functionality such as Touch Screen,Display ,rear and front camera, microphone, WiFi, Proximity Sensor ,Battery,Speakers,Receiver,etc.
  3. Check for Android firmware updates.
  4. Get more related support from Lenovo e-Support Website and Lenovo Community Forums.

Screenshot of the home page of the app and Self-help.

 

            Main Screen                                               Self-help                          

                                                        

 

The diagnostics section provides tests for most of the devices key features.     

 

                     

 

 

Solutions and videos provided by this app are sourced from Lenovo Support website and are automatically filtered to display those relevant to your device only.

 

                   

 

Where to download?

 

Now available on Google's Play Store:https://play.google.com/store/apps/details?id=com.lenovo.serviceit

 


T410, x240

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1585 Posts

01-24-2014

Bucharest Romania

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Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2015-05-07, 21:00 PM

Now available on Google's Play Store !


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1585 Posts

01-24-2014

Bucharest Romania

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  • Message 3 of 37

Re: Serviceit - the self-diagnostic mobile app

2015-02-16, 15:21 PM

Did someone help you today? Press the star on the left to thank them with a Kudo!
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Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.

 

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4 Posts

06-18-2015

FR

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  • Message 4 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2015-06-18, 16:46 PM

Not compatible with A5500 tablet in Play Store, why?

 

I tried to download the ver1.3 apk but the link is not working.

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9 Posts

07-08-2015

Acokeek, MD USA

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  • Message 5 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2015-07-08, 22:20 PM
So far, it's not compatible with A-series running KitKat (tried to download it on my new A7-30 - no soap).
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3 Posts

08-03-2015

United States

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  • Message 6 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2015-08-04, 2:45 AM

I did not find this app useful. If you have a Bluetooth connection issue it won't solve anything.

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80 Posts

09-06-2015

US

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Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2015-11-21, 18:11 PM

I went to intall this on my new A8-50F and the Play Store says that the Tablet is not compatible.

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25 Posts

08-31-2015

GB

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Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2015-11-23, 21:05 PM
Hi,
I tried to install this from Play onto my brand new Tab 2 a10 7f, Play says "Not Compatible" ...... what is going on Lenovo ??
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12 Posts

12-30-2015

US

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  • Message 9 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2015-12-31, 5:56 AM

Google Play says it's compatible with my LG Optimus phone but not my Lenovo tablet.    *confused*

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22 Posts

12-09-2015

Norway

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  • Message 10 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2016-01-02, 15:55 PM

Not compatible with LENOVO TABLET 2 A10-70F!

This shows how stupid the Lenovo company can be.

Lenovo is on the edge of a cliff and will take a long step forward with next update!

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