English Community

Lenovo TabletsLenovo Android based Tablets and Phablets
All Forum Topics
Options

2 Posts

06-28-2016

US

2 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎06-28-2016
  • Location: US
  • Views: 25
  • Message 21 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2016-06-28, 8:40 AM

This doesn't work on my Tab2 A10-70f. The playstore says it's not compatible. What's up with that? 

 

Reply
Options

3 Posts

08-24-2016

PL

6 Signins

64 Page Views

  • Posts: 3
  • Registered: ‎08-24-2016
  • Location: PL
  • Views: 64
  • Message 22 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2016-08-24, 9:54 AM
My A10 30 to :D
Reply
Options

9 Posts

10-23-2016

ZA

23 Signins

204 Page Views

  • Posts: 9
  • Registered: ‎10-23-2016
  • Location: ZA
  • Views: 204
  • Message 23 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2016-10-23, 17:36 PM

So judging from the comments the app to help fix your problems needs fixing.

 

 

Brilliant one

Reply
Options

5 Posts

10-23-2016

DE

5 Signins

157 Page Views

  • Posts: 5
  • Registered: ‎10-23-2016
  • Location: DE
  • Views: 157
  • Message 24 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2016-10-23, 20:00 PM

Not compatible with my TAB2 10-30!!!!

VERY USEFUL :-(

Reply
Options

8216 Posts

09-04-2014

SK

32572 Signins

1203825 Page Views

  • Posts: 8216
  • Registered: ‎09-04-2014
  • Location: SK
  • Views: 1203825
  • Message 25 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2016-12-15, 22:22 PM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel answered your question as the solution. 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.
Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

20 Posts

01-12-2017

US

547 Signins

3360 Page Views

  • Posts: 20
  • Registered: ‎01-12-2017
  • Location: US
  • Views: 3360
  • Message 26 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2017-01-23, 17:18 PM

The good news: is compatable with and installs on my Tab 10 TB-X104F

 

The bad news: doesn't work. The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

Reply
Options

13 Posts

01-26-2017

US

25 Signins

202 Page Views

  • Posts: 13
  • Registered: ‎01-26-2017
  • Location: US
  • Views: 202
  • Message 27 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2017-01-26, 21:08 PM

Same problem with my tb-X103f.

The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

I can see a little red line under which ever option I touch, but nothing happens.

Reply
Options

4 Posts

01-31-2017

FI

6 Signins

118 Page Views

  • Posts: 4
  • Registered: ‎01-31-2017
  • Location: FI
  • Views: 118
  • Message 28 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2017-02-01, 17:24 PM

wrote:

Same problem with my tb-X103f.

The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

I can see a little red line under which ever option I touch, but nothing happens.


I don't have a Lenovo tablet but I have Phab 2 Pro and it works in it. I did have trouble getting it to accept my password when creating a user id. I managed to do it via some different gui than the regular one. I don't remember what I selected...

 

I haven't been able to get attaching files to posts to work. I have build PB2-690M_S200073_170112. Edit: the forum rules suggest linking to external pics. I was able to paste a Dropbox link and it worked.

Reply
Options

13 Posts

01-26-2017

US

25 Signins

202 Page Views

  • Posts: 13
  • Registered: ‎01-26-2017
  • Location: US
  • Views: 202
  • Message 29 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2017-02-28, 0:40 AM

Thanks JFin, I appreciate you taking the time to answer.

Unfortunately, the fact that it works on your (different model) tablet doesn't really help with it not working on the tb-X103f.

 

Anyone know whom I should contact about this app being broken?

Reply
Options

20 Posts

01-12-2017

US

547 Signins

3360 Page Views

  • Posts: 20
  • Registered: ‎01-12-2017
  • Location: US
  • Views: 3360
  • Message 30 of 37

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

2017-03-28, 23:59 PM

I see that Companion has been replaced by Lenovo Help. It no longer has the initial login/register option that didn't work on my TB-X103F. 

 

Problems:

-Only works in Portrait mode

-Detect My Device fails, I have to go find and enter the serial number. At least the app seems to remember this the next time. 

-Support Videos sections returns no videos found

-No apparent diagnostic functions

-Te How-Tos and Solutions section returns a bunch of mostly generic web results. Also included some Thinkpad results which don't help a bit with an Android tablet.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete