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25 Posts

06-01-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 11 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-10, 11:37 AM

Does this only happen with German keyboards or when the default language is set to German?

 

I can't test mine right now.

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4 Posts

07-06-2021

Singapore

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  • Message 12 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-11, 1:43 AM

I dun have German keyboard, primarily using US English Keyboard. Same bootloop issues after keyboard is attached.

 

It's been a while, and terribly inconvenient. Can Lenovo issue a firmware downgrade/restoration quickly OTA first while concurrently working on a permanent fix?

 

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3 Posts

07-11-2021

France

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  • Message 13 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-11, 8:22 AM

Hello,

Same issue here with french layout keyboard.

Tablet is stuck in a bootloop when official keyboard is attached with POGO pins.

Seems to be related to the 210601 update (keyboard works fine before)

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11 Posts

07-11-2021

Australia

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  • Message 14 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-13, 2:32 AM

Bump this topic up cause problem has been spotting for a while but there is still no sign from Lenovo to fix this yet.

So please, this is a crash issue and really frustrating, should be on top priority to be fixed, do something guys!

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15 Posts

06-25-2021

Germany

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  • Location: Germany
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  • Message 15 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-13, 7:41 AM

@Adriel_lenovo 

Have you also checked my German thread about the same issue? There I posted the adb logcat output when attaching the keyboard.

 

 

With this output it should be easy to understand the reason for the bootloop and fix it asap. For me it seems that only a keyboard configuration file is missing within the firmware. So it could be easily fixed with the next OTA update.

 

Is there any plan when it will be fixed?

 

Kind regards

Florian

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4975 Posts

11-04-2019

United States of America

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  • Message 16 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-13, 17:35 PM

 

Hello all!

 

Apologies for the inconvenience, we're yet to receive any updates towards this concern as this still is being checked by the relevant team as well as the concerned department.

 

No worries, we'll be immediately responding to this post as soon as an update is given.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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1 Posts

07-18-2021

Chile

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  • Location: Chile
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  • Message 17 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-18, 23:25 PM

I´m having this same problem when I connect the keyboard. It's frustrating? Is there any real solution to this?

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3 Posts

06-23-2021

Taiwan,China

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  • Registered: ‎06-23-2021
  • Location: Taiwan,China
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  • Message 18 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-19, 1:02 AM

try this

https://www.mobile01.com/topicdetail.php?f=605&t=6412080#82444559

 

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3 Posts

06-23-2021

Taiwan,China

22 Signins

60 Page Views

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  • Registered: ‎06-23-2021
  • Location: Taiwan,China
  • Views: 60
  • Message 19 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-19, 1:16 AM


1、flash the China version of the firmware
(ver.TB-J706F_CN_WIFI_USER_Q00018.0_Q_ZUI_12.0.335_ST_201103_qpst)

2、flash the firmware TB-J706F_S242001_210430_ROW  back

Remember to turn off automatic updates after recovery


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3 Posts

07-11-2021

France

6 Signins

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  • Location: France
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  • Message 20 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-19, 5:00 AM

Thanks Keshon,

Is ZUI ROM contains international language or is it only chinese and english?

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