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4 Posts

07-06-2021

Singapore

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  • Message 41 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-30, 10:45 AM

This recommendation is not correct.

 

When using the official LMSA software, the tablet is auto detected and forced to restore to firmware TB-J706F_S243005_210601_ROW. <= This is the problematic firmware that causes the keyboard issues. 

 

Firmware TB-J706F_S242001_210430_ROW was the last known functional build that does not cause keyboard issues, and LMSA do not allow users to load in this ROM. Do you expect users to use alternative methods like QFIL etc in order to resolve an issue that was caused by Lenovo? 

 

There is nothing to do with device flashed with image not intended for hardware etc. This is just the engineers trying to make excuses! When is the next ROM coming out? And will the next ROM still cause the same keyboard issues? 

 

Please deal with the matter ASAP. Or perhaps users should consider dragging Lenovo's good name through the mud with popular sites like TechTablets, Linus Tech Tips, Hardware Unboxed etc. 

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25 Posts

06-01-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 42 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-30, 12:48 PM

@ trunglocke wrote:

Thanks but that was not what I meant. I managed to bring my device back to old global firmware by flashing ZUI ROM (big thanks to keshon). But then what happens next? Regarding to what they said, this Xiaoxin Pad Pro will be no longer treated like P11 Pro, wont it?

I don't think anyone has the answer to this just yet. sounds like EU lenovo devs are saying it's not their fault, nor legal responsibility. but flotux's log shows it's just lenovo's custom "getLenovoKeyboardLayout" method returning "null", which a) should be coded to prevent errors in the result of "null" and b) seems easy to fix? Here's the default way android implements the basic getKeyboardLayout for reference.

 

I guess we'll just have to wait.

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4 Posts

07-31-2021

Korea (the Republic of)

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  • Message 43 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-07-31, 23:35 PM

Last night, I temporary recovery my J706F device.

 

Based on keshon's proposal, I'm using _210326_ROW version.

 

1. Prepare QFIL

 

2. Update with China Version 1st.

    https://mega.nz/folder/SVBSxbzB#AmTkbh5isu4RqY8C3faRJQ/folder/rNRiyJZZ

    TB-J706F_CN_WIFI_USER_Q00018.0_Q_ZUI_12.0.335_ST_201103_qpst.zip

 

3. After that - Do not set with CN version, On language config window, just turn-off -

    Update with 210326 version

    https://mirrors.lolinet.com/firmware/lenovo/Tab_P11_Pro/TB-J706F/

    TB-J706F_S241015_210326_ROW.zip

 

In my case, keyboard problem is cleared. I turned off automatic update option in setting.

 

Seems no problem until now.

 

Hope helpful to someone.

 

Regards,

 

Jason

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3 Posts

08-01-2021

Australia

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  • Message 44 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-08-01, 3:59 AM

Hello, this discussion is proving very helpful as I have just ordered and received this device for the mother-in-law, the Xiaoxin version, and tried updating it.

I originally ordered one a few weeks back and was trying to update it and it kept failing. I ended up trying to connect it to Lenovo recovery software and re-flashed it, based on suggestions from groups at the time. It ended up bricking the device and it was sent back.

I ordered a replacement and was surprised that the same thing was happening, ie the failed update. I ended up removing the keyboard and it was successful in the update, but now the keyboard fails, as described by many here.

I tried resetting to factory, but it didn't roll back to previous build version.

Is there any chance someone could provide a more detailed step-by-step on how to do this as I'm a little hesitant in guessing, based on previous efforts. Ie, Prepare QFIL? Sounds technical.

Failing that, the seller has agreed to refund my purchase, but if there is a chance all will be corrected soon I'm happy to persevere.

Cheers,

Rock

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4 Posts

07-31-2021

Korea (the Republic of)

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  • Message 45 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-08-02, 5:13 AM

Dear Rockgod,

 

Please refer to attached process I did few days ago.

 

Carefully hope will be helpful to you.

 

Regards,

 

Jason

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3 Posts

08-01-2021

Australia

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  • Message 46 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-08-02, 5:19 AM

Jason, that is awesome and exactly what I am after. I will give it a try this afternoon and let you know how i go.

Thanks heaps.

Rock

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4 Posts

07-31-2021

Korea (the Republic of)

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  • Message 47 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-08-02, 7:23 AM
Dear Rock, I missed USB driver installation process. Please redownload pdf file again. I add driver installation process. You also should run "QOSTP_2.7.496/Driver/Qualcomm USB Driver V1.0.exe" also.
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5513 Posts

01-10-2019

Slovakia

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  • Message 48 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-08-02, 14:19 PM

Hi all!

 

I'm writing with some good news!

 

Although this issue is out of standard warranty scope, the developers took interest in it due to the high volume of feedback from the forum.

 

They are currently working on a new OTA update, that should fix this issue. According to our estimates, the update should be ready in the first half of September. I will share more updates with you as soon as I receive them.

 

Best regards,

 

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
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9 Posts

07-19-2021

Italy

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  • Message 49 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-08-02, 15:22 PM

That's good news. Hopefully it really comes in september..

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9 Posts

07-19-2021

Italy

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  • Message 50 of 77

Re:Lenovo P11 Pro crashes when attaching original keyboard

2021-08-02, 15:34 PM

That's good news. Hopefully it really comes in september..

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