Hello,

I have an issue with apps just closing, I do not get any error message or anything.  I will be in the middle of a game and it closes, I go to open it and it is as if I just launched the game for the first time.  I have also had a different issue where I launch a game and it just gets stuck at the intro screen.  I will then have to proceed to kill it, and relaunch before it will get past the intro screen.  I have only really played 4 games on this as I am afraid others will be unplayable with these issues.

The games that I have the same issue with are as follows:  Animation Throwdown, Dynasty Scrolls, FFBE War of the visions, Futurama: Worlds of tomorrow.  I came from an FireTab 8 without issue so this is pretty frustrating to say the least.  Just to be clear I have the same issue with all these games as mentioned above.  There is one other app that I use regularly without any issues and that is HULU. 

I have the TB-X306F, on build TB-X306F_S100076_200926_BMP.

Any help would be appreciated. 

@ Steve0000 wrote:

Hello,

 

I have an issue with apps just closing, I do not get any error message or anything.  I will be in the middle of a game and it closes, I go to open it and it is as if I just launched the game for the first time.  I have also had a different issue where I launch a game and it just gets stuck at the intro screen.  I will then have to proceed to kill it, and relaunch before it will get past the intro screen.  I have only really played 4 games on this as I am afraid others will be unplayable with these issues.

 

The games that I have the same issue with are as follows:  Animation Throwdown, Dynasty Scrolls, FFBE War of the visions, Futurama: Worlds of tomorrow.  I came from an FireTab 8 without issue so this is pretty frustrating to say the least.  Just to be clear I have the same issue with all these games as mentioned above.  There is one other app that I use regularly without any issues and that is HULU. 

 

I have the TB-X306F, on build TB-X306F_S100076_200926_BMP.

 

Any help would be appreciated. 

Welcome to the Community Forums @Steve0000!

Nice to have you here!

Does this also happens when using other apps or playing other games aside from the games that you have mentioned here?

Also, does this happens as well when doing other activities using the Tab M10 HD like watching videos etc.?

Please check first if there's an available updates for those games through the My games & apps section of Google Play store as well as for the Tab M10 HD.

Also, try to download and play other game titles aside from those mentioned above to see if you'll be experiencing the same issue.

Should the issue still persists even when not playing games at all and there's no available updates for those games, you may perform a factory reset to the Tab M10 HD.

Please take note that this step will erase all data that's saved to the device so make sure to back them up first before performing the step.

Thanks,

Adriel_lenovo

Lenovo Support