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2 Posts

11-17-2020

United States of America

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Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2020-11-17, 20:18 PM

I have a new (1 month old) Tab M8 FHD that randomly buzzes or generates static sound.  See this video link

 

https://youtu.be/hOG_xJQPIIs

 

Any thoughts on what is causing this and how to fix it?  Is the unit defective?

 

Thanks for your help

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1 Posts

01-11-2021

India

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Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-01-11, 6:39 AM

Hi, I am experiencing the same problem with my 1 month old M8 FHD tab. Just wondering if you found a fix for this issue.

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2 Posts

01-11-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 3 of 14

Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-01-11, 12:02 PM

Has anyone found a solution? I have a new m8 tab 3 days ago and it has very loud crackling interference when screen locked\ 

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2 Posts

11-17-2020

United States of America

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Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-01-11, 15:37 PM

I wrote the original post and have not seen or heard any solution from Lenovo.  Terrible customer support

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265 Posts

07-10-2019

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-02-17, 15:28 PM

We have a Smart tab M8 (not FHD), and we noticed this static noise for very first time today.

 

The M8 still runs Android 9.  Not yet upgraded to Android 10.   We've owned it for 6 weeks.  Cardboard box suggests is was manufactured around August 2020 but don't quote me.

 

The tablet is normally powered ON in the morning and powered OFF at night.  It is only used for Whatsapp calls.

 

 

The static noise appeared after completing a very long Whatsapp video call, and pressing the power button momentarily to put the M8 to sleep.

 

The AC mains USB charger is also connected to the docking unit, but it is switched off at the wall power outlet.

 

 

I don't know if it is relevant, but the tablet is plugged into the same power outlet as our Bosch fridge freezer, and the compressor happened to be running.  I thought it may have been electrical interference.  On one occasion, the static noise seem to stop the instant the compressor stopped running.

 

 

The M8 repeatedly made the static noise lasting a few seconds while the screen is off.   Occurred three times in the space of a few minutes.

 

Eventually, I 'restarted' the M8, the static noise has so far not yet returned.

 

 

 

 

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1 Posts

02-22-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-02-22, 18:40 PM

Exactly the same problem. Horrible crackling sound that happens when the screen is off. Lasts a few seconds then reoccurs either after a few more seconds or sometimes a few minutes later.

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1 Posts

05-28-2021

United States of America

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  • Message 7 of 14

Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-05-28, 19:17 PM

Just bought mine, same exact issue, terrible crackling sound after screen is turned off.

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3 Posts

03-10-2021

India

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  • Message 8 of 14

Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-07-14, 5:31 AM

hi

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3 Posts

07-27-2021

United States of America

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Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-07-27, 15:40 PM

Same issue on my brand new Tab M8.  Anybody have a solution or figure anything out?  I feel like it happens to mine when a call tries to come through my messaging app that I have installed on it, but not confirmed.  Messaging app is the one by Verizon, Messenger plus.

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3582 Posts

11-04-2019

United States of America

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  • Message 10 of 14

Re:Lenovo Tab M8 FHD buzzing or static sound when in lock screen

2021-07-27, 20:02 PM

@ Mavery311 wrote:

Same issue on my brand new Tab M8.  Anybody have a solution or figure anything out?  I feel like it happens to mine when a call tries to come through my messaging app that I have installed on it, but not confirmed.  Messaging app is the one by Verizon, Messenger plus.

 

Hello @ Mavery311!

 

Thanks for posting here at the Community Forums!

 

You may click on this link to see the steps on how you can create your own new post here at the Community Forums so that other members here will be able to see it and for them to answer it immediately as well.

 

Make sure to provide all details about your concern including the steps that you've done on your end as well as your machine's details like its MTM (machine type-model) number which can be seen through the device's label/sticker or its original packaging and does usually have a format of Z********R as an example.

 

As for your concern, try removing or uninstalling the Messenger Plus (Verizon) app that you're referring to and see if the issue will still occur when the device is in a locked state (screen).

 

Thanks,

Adriel_Lenovo

Lenovo Support



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