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3 Posts

02-22-2021

Sweden

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Lenovo tab P11 pro screen acting poorly at low brightness

2021-02-22, 21:07 PM

My p11 pro screen is acting weird in a couple of different ways, first off, the screen brightness gets uneven when I turn it down, then also the screen looks kind of pasty almost, like how the screen looks after you've held your phone against your face, and it has issues with gradients of dark colours, like in the pictures. Does anyone else have these issues? I returned my tablet for that specific reason and got a new one and it's the same. 

IMG_20210211_004508.jpg IMG_20210204_175151.jpg IMG_20210204_234546.jpg
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2350 Posts

11-04-2019

United States of America

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Re:Lenovo tab P11 pro screen acting poorly at low brightness

2021-02-22, 21:57 PM

 

 

Welcome to the Community Forums Viiking!

 

Nice to have you here!

 

Try adjusting the Tab P11 Pro's brightness settings into its max/highest and lowest level then lock the device and check/observe if the display will still act the same.

Also, try to disable the auto brightness feature of your Tab P11 Pro's and check what will happen.

 

Please see as well if there's an available update for the device.

If there's none or if the device is already updated, you may perform a factory reset to your Tab P11 Pro to test if the issue will be sorted out.

Make sure to back up your files as this step will erase all data that's stored in it.

 

Should the steps above didn't worked, you may have the machine be brought to any local service providers near your area for them to inspect the Tab P11 Pro itself as this may seem a possible hardware concern and might require repairs for it to work/function properly again.

 

Thanks,

Adriel_lenovo

Lenovo Support

 



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3 Posts

02-22-2021

Sweden

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Re:Lenovo tab P11 pro screen acting poorly at low brightness

2021-02-22, 22:06 PM
I did the brightness thing and it still acted the same, it is already updated to the latest update and this was there before I even installed the tablet, is it possible that they can't handle cold temperatures or that there's a faulty batch? Because both tablets were cold when I first started them up.
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2350 Posts

11-04-2019

United States of America

258 Signins

22912 Page Views

  • Posts: 2350
  • Registered: ‎11-04-2019
  • Location: United States of America
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  • Message 4 of 6

Re:Lenovo tab P11 pro screen acting poorly at low brightness

2021-02-23, 17:33 PM

 

Thanks for the update @Viiking!

 

Were you able to perform a factory reset to your Tab P11 Pro?

If the issue still persists even if you've already performed a factory reset, you may have the machine be brought to any local service providers near your area for them to inspect the Tab P11 Pro itself as this may seem a possible hardware concern and might require repairs for it to work/function properly again.

 

Thanks,

Adriel_lenovo

Lenovo Support



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3 Posts

02-22-2021

Sweden

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Re:Lenovo tab P11 pro screen acting poorly at low brightness

2021-02-23, 18:30 PM
I did preform a factory reset and nothing changed, I'll try bringing it to a service provider and hope for the best
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156 Posts

02-24-2020

United States of America

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Re:Lenovo tab P11 pro screen acting poorly at low brightness

2021-03-04, 3:53 AM

It looks like yours has green tint

Download and install display tester and see it yourself

It's been plaguing Moto Edge and Edge+

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