Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit our eSupport here.

English Community

Lenovo TabletsLenovo Android based Tablets and Phablets
All Forum Topics
Options

5 Posts

12-31-2020

France

5 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎12-31-2020
  • Location: France
  • Views: 40
  • Message 1 of 10

M10 FHD Plus - How to disable smart cover lock ?

2020-12-31, 13:14 PM

I just got a Lenovo M10 FHD plus for XMas with a smart cover.

Sometimes the screen turns off and I think it's due to the smart cover being too sensitive : it happens if the cover is folded and the tablet is lying on my metallic table mat ; it doesn't happen when the cover is removed.

I have a tablet from another brand and there is a parameter to turn off the "smart cover" option but I couldnt fin't the same parameter on the M10.

 

Is there a way to disable the smart cover feature on the M10 ?

 

Reply
Options

1 Posts

12-31-2020

Greece

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎12-31-2020
  • Location: Greece
  • Views: 5
  • Message 2 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2020-12-31, 13:37 PM

I have exactly the same problem

Reply
Options

5 Posts

12-31-2020

France

5 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎12-31-2020
  • Location: France
  • Views: 40
  • Message 3 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-01-04, 13:48 PM

@Ala_Lenovo do you have an answer to this question or could you ask to the devs please ?

Reply
Options

4415 Posts

01-10-2019

Slovakia

1220 Signins

42123 Page Views

  • Posts: 4415
  • Registered: ‎01-10-2019
  • Location: Slovakia
  • Views: 42123
  • Message 4 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-01-05, 13:16 PM

Hi!

 

I don't know the answer to your question, but I forwarded it to my colleagues. I will respond as soon as I will receive some information from them.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! Did you participate in our forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

PL: Witaj w Społeczności! Czy wypełniłeś już naszą ankietę? Powiedz nam co lubisz na naszym forum, a gdzie możemy się poprawić. Chętnie czytamy Wasze komentarze!

TR: Lenovo Topluluğuna hoş geldiniz! Forum anketimize katıldınız mı? Lütfen forumumuz hakkında neleri beğendiğinizi ve neleri geliştirebileceğimizi bize bildirin. Yorumlarınızı okumayı seviyoruz!
_

Reply
Options

5 Posts

12-31-2020

France

5 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎12-31-2020
  • Location: France
  • Views: 40
  • Message 5 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-01-20, 16:43 PM

Hi

 

any news on the subject ?

Reply
Options

5 Posts

12-31-2020

France

5 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎12-31-2020
  • Location: France
  • Views: 40
  • Message 6 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-09, 13:48 PM

@Ala_Lenovo 

Hi,

 

Did you get any answer from your colleagues ?

 

If not can you ask again ?

As far as I know, Smart cover on/off is a stock parameter on android (or at least it is available on other brands), why is it hidden in Lenovo menus ?

 

Thanks

Reply
Options

4415 Posts

01-10-2019

Slovakia

1220 Signins

42123 Page Views

  • Posts: 4415
  • Registered: ‎01-10-2019
  • Location: Slovakia
  • Views: 42123
  • Message 7 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-10, 11:36 AM

Hi!

 

I'm sorry, there is still no answer :( I bumped this question up today, thank you for reminding me about this.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! Did you participate in our forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

PL: Witaj w Społeczności! Czy wypełniłeś już naszą ankietę? Powiedz nam co lubisz na naszym forum, a gdzie możemy się poprawić. Chętnie czytamy Wasze komentarze!

TR: Lenovo Topluluğuna hoş geldiniz! Forum anketimize katıldınız mı? Lütfen forumumuz hakkında neleri beğendiğinizi ve neleri geliştirebileceğimizi bize bildirin. Yorumlarınızı okumayı seviyoruz!
_

Reply
Options

4415 Posts

01-10-2019

Slovakia

1220 Signins

42123 Page Views

  • Posts: 4415
  • Registered: ‎01-10-2019
  • Location: Slovakia
  • Views: 42123
  • Message 8 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-18, 9:20 AM

Hi @vvedge,

 

I'm sorry for the delay, I just received a response.

 

Unfortunately, there is no way to disable the smart cover lock on this model. Are you using a smart cover produced by Lenovo? If the screen turns off when the cover is folded, then we suggest exchanging the cover - it's possible that it's faulty.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! Did you participate in our forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

PL: Witaj w Społeczności! Czy wypełniłeś już naszą ankietę? Powiedz nam co lubisz na naszym forum, a gdzie możemy się poprawić. Chętnie czytamy Wasze komentarze!

TR: Lenovo Topluluğuna hoş geldiniz! Forum anketimize katıldınız mı? Lütfen forumumuz hakkında neleri beğendiğinizi ve neleri geliştirebileceğimizi bize bildirin. Yorumlarınızı okumayı seviyoruz!
_

Reply
Options

5 Posts

12-31-2020

France

5 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎12-31-2020
  • Location: France
  • Views: 40
  • Message 9 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-22, 18:54 PM

Hi @Ala_Lenovo 

 

Thank you for your answer even if I'm quite disappointed by the fact it could not be deactivated in the parameters.

I think it could be a nice improvement.

 

It's a cover produced by lenovo which was in a pack with the tablet.

 

It doesn't happen all the time so it's quite difficult to ask for an exchange... but when it does it's really annoying.

I specifically bought this pack to get an official cover.

 

As I'm not the only customer concerned (see @john6961 above), please consider to add this feature in the parameters

 

Reply
Options

4415 Posts

01-10-2019

Slovakia

1220 Signins

42123 Page Views

  • Posts: 4415
  • Registered: ‎01-10-2019
  • Location: Slovakia
  • Views: 42123
  • Message 10 of 10

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-23, 10:41 AM

Hi @vvedge,

 

Thank you for your feedback, I will bring this to the attention of our product team. I can't promise that this feature will be implemented, but I will forward your feedback to the relevant people.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! Did you participate in our forum survey? Please, let us know what you like about our forum and what we can improve. We listen to your feedback!

PL: Witaj w Społeczności! Czy wypełniłeś już naszą ankietę? Powiedz nam co lubisz na naszym forum, a gdzie możemy się poprawić. Chętnie czytamy Wasze komentarze!

TR: Lenovo Topluluğuna hoş geldiniz! Forum anketimize katıldınız mı? Lütfen forumumuz hakkında neleri beğendiğinizi ve neleri geliştirebileceğimizi bize bildirin. Yorumlarınızı okumayı seviyoruz!
_

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms