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6 Posts

12-31-2020

France

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M10 FHD Plus - How to disable smart cover lock ?

2020-12-31, 13:14 PM

I just got a Lenovo M10 FHD plus for XMas with a smart cover.

Sometimes the screen turns off and I think it's due to the smart cover being too sensitive : it happens if the cover is folded and the tablet is lying on my metallic table mat ; it doesn't happen when the cover is removed.

I have a tablet from another brand and there is a parameter to turn off the "smart cover" option but I couldnt fin't the same parameter on the M10.

 

Is there a way to disable the smart cover feature on the M10 ?

 

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Re:M10 FHD Plus - How to disable smart cover lock ?

2020-12-31, 13:37 PM

I have exactly the same problem

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6 Posts

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Re:M10 FHD Plus - How to disable smart cover lock ?

2021-01-04, 13:48 PM

@Ala_Lenovo do you have an answer to this question or could you ask to the devs please ?

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5365 Posts

01-10-2019

Slovakia

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Re:M10 FHD Plus - How to disable smart cover lock ?

2021-01-05, 13:16 PM

Hi!

 

I don't know the answer to your question, but I forwarded it to my colleagues. I will respond as soon as I will receive some information from them.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
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6 Posts

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France

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Re:M10 FHD Plus - How to disable smart cover lock ?

2021-01-20, 16:43 PM

Hi

 

any news on the subject ?

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Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-09, 13:48 PM

@Ala_Lenovo 

Hi,

 

Did you get any answer from your colleagues ?

 

If not can you ask again ?

As far as I know, Smart cover on/off is a stock parameter on android (or at least it is available on other brands), why is it hidden in Lenovo menus ?

 

Thanks

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5365 Posts

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Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-10, 11:36 AM

Hi!

 

I'm sorry, there is still no answer :( I bumped this question up today, thank you for reminding me about this.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
Looking for information about Lenovo products?

PL: Witaj w Społeczności! Jeśli ktoś Ci dzisiaj pomógł, kliknij kciuk w górę lub zaakceptuj rozwiązanie!
Szukasz informacji o produktach Lenovo?

TR: Lenovo Topluluğuna hoş geldiniz! Bugün birisi size yardım ettiyse Beğen’e basın veya bir çözümü kabul edin!
Lenovo ürünleri hakkında bilgi mi arıyorsunuz?
_

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5365 Posts

01-10-2019

Slovakia

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Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-18, 9:20 AM

Hi @vvedge,

 

I'm sorry for the delay, I just received a response.

 

Unfortunately, there is no way to disable the smart cover lock on this model. Are you using a smart cover produced by Lenovo? If the screen turns off when the cover is folded, then we suggest exchanging the cover - it's possible that it's faulty.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
Looking for information about Lenovo products?

PL: Witaj w Społeczności! Jeśli ktoś Ci dzisiaj pomógł, kliknij kciuk w górę lub zaakceptuj rozwiązanie!
Szukasz informacji o produktach Lenovo?

TR: Lenovo Topluluğuna hoş geldiniz! Bugün birisi size yardım ettiyse Beğen’e basın veya bir çözümü kabul edin!
Lenovo ürünleri hakkında bilgi mi arıyorsunuz?
_

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6 Posts

12-31-2020

France

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  • Message 9 of 12

Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-22, 18:54 PM

Hi @Ala_Lenovo 

 

Thank you for your answer even if I'm quite disappointed by the fact it could not be deactivated in the parameters.

I think it could be a nice improvement.

 

It's a cover produced by lenovo which was in a pack with the tablet.

 

It doesn't happen all the time so it's quite difficult to ask for an exchange... but when it does it's really annoying.

I specifically bought this pack to get an official cover.

 

As I'm not the only customer concerned (see @john6961 above), please consider to add this feature in the parameters

 

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5365 Posts

01-10-2019

Slovakia

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Re:M10 FHD Plus - How to disable smart cover lock ?

2021-02-23, 10:41 AM

Hi @vvedge,

 

Thank you for your feedback, I will bring this to the attention of our product team. I can't promise that this feature will be implemented, but I will forward your feedback to the relevant people.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
Looking for information about Lenovo products?

PL: Witaj w Społeczności! Jeśli ktoś Ci dzisiaj pomógł, kliknij kciuk w górę lub zaakceptuj rozwiązanie!
Szukasz informacji o produktach Lenovo?

TR: Lenovo Topluluğuna hoş geldiniz! Bugün birisi size yardım ettiyse Beğen’e basın veya bir çözümü kabul edin!
Lenovo ürünleri hakkında bilgi mi arıyorsunuz?
_

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