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745 Posts

09-18-2012

Slovakia

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Re:M8 tablet android 10 update

2021-06-14, 11:48 AM

hi @ monxton39,

 

we are currently testing the versions and trying to replicate the issue.

 

are all the notifications killed or special app only?

 

thanks,Zuzana

 

Zuzana
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30 Posts

01-03-2021

United Kingdom of Great Britain and Northern Ireland

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Re:M8 tablet android 10 update

2021-06-14, 15:29 PM

@Zuzana_Lenovo 

I am not running an Android 10 build on my 8705F. I did have the Android 10 build, which made the tablet useless for me. Hence I downgraded to Android 9 which I am happy with. 

The symptom with the Android 10 build were that there were no notifications from apps except for built-in apps, and widgets were never updated. Only built-in apps continued to run in the background, other apps were killed. WhatsApp and BBC News are just two examples of apps which were rendered useless by the Android 10 build. 

Built-in apps strongly but not entirely overlap with Google apps. For example, Google Hangouts is not a built-in app, and failed in the same way as other non-built-in apps. 

 

You will need to explain what you mean by "special app" for me to answer your question. 

Please note that downgrading to Android 9 is a destructive process. It takes several hours of work, perhaps one day, to get the tablet back to a workable state after downgrading. For this reason I am not willing to do your testing for you. I will not try a new Android 10 build to "see if it works". I expect Lenovo to offer me a tested build  with the notification and widget problems resolved. These forums suggest that some owners of other models do now have a working build. 

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14 Posts

04-01-2021

United States of America

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  • Message 103 of 113

Re:M8 tablet android 10 update

2021-06-14, 16:11 PM

@Zuzana_Lenovo From my experience, it wasn't just "special" apps that failed to notify -- even Gmail notifications would take hours to notify of new mail, though it was the only app I used that was able to send a notification at all, every other app failed. Screen widgets don't work at all. Also, I already tried a reset, and that didn't work either.

 

I've already given up on this tablet and looking into purchasing a Samsung, so if you're looking for someone to test a new build, I can help. However, I do not own a Windows computer, so there would need to be a way to install the build using standard android/adb tools from Linux.

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2 Posts

06-16-2021

American Samoa

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  • Message 104 of 113

Re:M8 tablet android 10 update

2021-06-16, 7:27 AM

When 10 automatically installed on my M8, it was problematic so I reverted to 9.

I decided to try the latest update of 4/21 - TB_8505FS_S300177_210306 and used the Rescue and SA app to do a rescue to get a clean install.

 

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30 Posts

01-03-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 105 of 113

Re:M8 tablet android 10 update

2021-06-16, 9:14 AM

@Rory12  and what was the outcome?

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1 Posts

06-16-2021

United States of America

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  • Message 106 of 113

Re:M8 tablet android 10 update

2021-06-17, 6:11 AM

Same problem with M10 FHD plus since Android 10 update

acesetm

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1 Posts

06-17-2021

Sweden

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  • Message 107 of 113

Re:M8 tablet android 10 update

2021-06-17, 11:58 AM

Hi Lenovo, I just bought a tab m8. Like other users I'm not getting notifications in several apps. Without notifications the tablet is useless. 

Will this issue be fixed? I can wait, but it would be good to know that a fix is going to happen.

If you can't confirm  I'll return the tablet and buy a Samsung. Unfortunately, after also having problems with my Lenovo laptop, this is the last Lenovo product I'll be buying. 

 

Thanks IA! Looking forward to some news on this issue 😁👍

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50 Posts

06-25-2020

France

36 Signins

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  • Message 108 of 113

Re:M8 tablet android 10 update

2021-06-17, 16:54 PM

Lenovo M8 HD :

 

Lenovo M10FHD+ :

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30 Posts

01-03-2021

United Kingdom of Great Britain and Northern Ireland

53 Signins

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  • Message 109 of 113

Re:M8 tablet android 10 update

2021-06-17, 22:14 PM

@ StuW222 wrote:

Hi Lenovo, I just bought a tab m8. Like other users I' not getting notifications in several apps. Without notifications the tablet is useless. 

 

Was your tab m8 actually installed with Android 10, or did it come out of the box with Android 9, and then get updated to 10? There's just no need for that to have happened, if the latter. Everyone knows the update is broken. They could have left you on 9, and you would have been satisfied with your purchase. 

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1 Posts

06-26-2021

Ukraine

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  • Message 110 of 113

Re:M8 tablet android 10 update

2021-06-26, 6:57 AM

Same problem at my house, there are 2 of us with the same phone, once the update happened.

 

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