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12 Posts

12-11-2020

United Kingdom of Great Britain and Northern Ireland

16 Signins

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  • Message 71 of 90

Re:M8 tablet android 10 update

2021-03-17, 13:10 PM

Thank you for the first time indication we have ever had for an update for the 8505X  @Ala_Lenovo  

 

I look forward to getting an update that fully fixes all the problems that have been reported to Lenovo for well over three months now.  If it works, I shall be happy and will enjoy using my tablet as I had intended when I bought it back in December.   No doubt my immense frustration with Lenovo's shocking level of customer service will dilute in time, but the fact that, within this subject and the equivalent one for the 10" tablet, there are currently nearly 500 comments from Lenovo users, gives me little confidence for the future. Therefore, if Lenovo fail to deliver a fully working update for these Android 10 problems by 31st March, I shall be returning my device to Amazon for a full refund, and will never touch another Lenovo product again.

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3 Posts

03-12-2021

Germany

5 Signins

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  • Message 72 of 90

Re:M8 tablet android 10 update

2021-03-17, 16:06 PM

@monxton39 @garrisonclark  I must apologise. Maybe I did not express myself correctly. My weather widget and app notications are working with the setting for battery optimisation. Only some systems apps are excluded from battery optimisation. All other apps are running in "optimising battery use" status (android's standard setting). 


                        
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3 Posts

03-12-2021

Germany

5 Signins

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  • Message 73 of 90

Re:M8 tablet android 10 update

2021-03-17, 16:38 PM

@Ala_Lenovo This fix seems to be the one I've got one week ago. For me widgets and notifications are working well. Beside some display issues with my notifcation drawer the fix has solved my problems. Maybe the other users should try to make a factory reset, if the fix still won't work after the system update. Apart from that lenovo should rethink their customer care and update policy. Lenovo is intended to sell more and more android tablets (marketing efforts in Germany in the last months are remarkable) but has been releasing obviously untested updates not to mention the very poor support of security updates. Other manufacturers like Samsung have learned their lessons. You can't win loyal customers with such a careless work on software.

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1 Posts

03-17-2021

France

1 Signins

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  • Message 74 of 90

Re:M8 tablet android 10 update

2021-03-17, 21:35 PM

4 months for an update without any direct official communication ...

Goodbye Lenovo! There is no risk that our roads will cross soon! You have lost all my confidence.

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12 Posts

12-11-2020

United Kingdom of Great Britain and Northern Ireland

16 Signins

185 Page Views

  • Posts: 12
  • Registered: ‎12-11-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 75 of 90

Re:M8 tablet android 10 update

2021-03-27, 16:15 PM

@Ala_Lenovo  

 

Can you please reassure us that there will still be an OTA update for the TB-8505X and TB-8505F models before the end of March, as stated in your post of 17th March?

 

Although, I have directed this question to Ala_Lenovo, I'd be happy for absolutely anyone at Lenovo Support or any Lenovo agent to answer this.  Please don't be shy.

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80 Posts

01-12-2017

Russian Federation

105 Signins

1044 Page Views

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  • Message 76 of 90

Re:M8 tablet android 10 update

2021-03-27, 18:24 PM
Well, either next week or never. This Lenovo so called support is even more pathetic than Binance's, lol.
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12 Posts

12-11-2020

United Kingdom of Great Britain and Northern Ireland

16 Signins

185 Page Views

  • Posts: 12
  • Registered: ‎12-11-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 77 of 90

Re:M8 tablet android 10 update

2021-03-30, 13:22 PM
Is there anyone at Lenovo Support who can show at least some respect to its customers and provide us with a confirmation that an update will arrive by tomorrow? To ignore our comments is nothing but rude. Lenovo - surely you must be better than this.
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4980 Posts

01-10-2019

Slovakia

1266 Signins

45734 Page Views

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  • Message 78 of 90

Re:M8 tablet android 10 update

2021-03-30, 14:09 PM

Hi all,

 

I checked with the team, and the fixes for models 8505F/8505X should be released through OTA this week. There might be some differences between the dates when different devices will receive the update through OTA, so you can also check for available updates using the Rescue and Smart Assistant app. Sometimes updates may be available through the app sooner than it arrives through OTA.

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
Looking for information about Lenovo products?

PL: Witaj w Społeczności! Jeśli ktoś Ci dzisiaj pomógł, kliknij kciuk w górę lub zaakceptuj rozwiązanie!
Szukasz informacji o produktach Lenovo?

TR: Lenovo Topluluğuna hoş geldiniz! Bugün birisi size yardım ettiyse Beğen’e basın veya bir çözümü kabul edin!
Lenovo ürünleri hakkında bilgi mi arıyorsunuz?
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48 Posts

06-25-2020

France

32 Signins

300 Page Views

  • Posts: 48
  • Registered: ‎06-25-2020
  • Location: France
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  • Message 79 of 90

Re:M8 tablet android 10 update

2021-04-01, 17:36 PM

The Update is avaible on the Rescue and Smart assistant from Motorola.

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2 Posts

02-27-2021

United States of America

4 Signins

25 Page Views

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  • Registered: ‎02-27-2021
  • Location: United States of America
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  • Message 80 of 90

Re:M8 tablet android 10 update

2021-04-03, 14:12 PM

So I got the so called "UPDATE" and it still doesn't work like it is supposed to?  **bleep** Lenovo?  The only way I get app notifications is if 1) I am using the app at the time a notification comes through. OR 2) If I leave the app running and don't close it down completely.  And not to mention on 2) that I have to open the app each day to restart the notification process.  Where did you find your programmers?  This would be a GREAT tablet if it functioned the way it was supposed to.  You know like any other tablet or phone out there.  This will be returned and it is safe to say "YOU GET WHAT YOU PAY FOR" and Lenovo will never get my $$$ again.  Just terrible!

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