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Problem with updating Xiaoxin Pad 2024

Hello, I just bought a Xiaoxin Pad 2024 and I have a problem about putting PC mode on the tablet. The problem is that I get a message telling me that the device is updating but this has been going on for two days, I try to update through the "Lenovo Vantage" application but apparently the services are down and it doesn't give me an option to update, what should I do?

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Solution

Re:Problem with updating Xiaoxin Pad 2024

 

Hi @carlos0112 ,

Welcome to the Lenovo Community!

Sorry to read that you're having difficulties updating your 2024 Xiaoxin Pad tablet. However, I would highly recommend that you reach out to the Lenovo Chinese Community Forums Club instead towards this concern. As much as we love to help you more with this, it is them who can provide the help that you needed in updating the device successfully since the 2024 Xiaoxin Pad tablet is a product that's only available in the Chinese market.

To open their page on a new window, please click here.

Hope this helps you out.

Thanks,
Adriel_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
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Replies

Problem with updating Xiaoxin Pad 2024

Solution

Re:Problem with updating Xiaoxin Pad 2024

 

Hi @carlos0112 ,

Welcome to the Lenovo Community!

Sorry to read that you're having difficulties updating your 2024 Xiaoxin Pad tablet. However, I would highly recommend that you reach out to the Lenovo Chinese Community Forums Club instead towards this concern. As much as we love to help you more with this, it is them who can provide the help that you needed in updating the device successfully since the 2024 Xiaoxin Pad tablet is a product that's only available in the Chinese market.

To open their page on a new window, please click here.

Hope this helps you out.

Thanks,
Adriel_Lenovo

   
We're here to help troubleshoot and investigate your issue, but know that you can always open a warranty service case here.
Get 10% Discount on Warranty & Services Upgrades Now!
Find original parts and upgrades on the Parts Lookup site.
Batteries, AC Adapters, Memory, Storage, Displays, Cables and much more.

Did someone help you today? Press the thumbs-up icon below to thank them!
If you find a post helpful and it answers your question, please click the "Accept Solution" button!

1
1

Was this solution helpful?

Your feedback helps us improve!

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