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  • Message 1 of 9

Replacement sd card tray for TB-8705F part - where to buy?

2021-04-08, 4:32 AM

I managed to lose the card tray.  Where may I get a replacement part?  I cannot see anything on shop/parts on the Lenovo site for S/N xxxxx nor on encompass.com.  Please help!!!

 

Thank you for your support.

 

bert medley

 

 

Moderator comment: Serial number(s) removed to protect member from mischief. MTM = ZA5F0023US. (NateS)

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Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-04-08, 13:33 PM

 

Welcome to the Community Forums @ BertMedley!

 

Thanks for posting here!

 

Upon checking, the part that you're looking for which is the SIM card tray isn't a separate part and might be included on other parts of the device as well.

It could be that it is part of the cover assembly  like TB-8705F Sim card&*715308008911CS COVERS VARIOUS METAL COMPONENT (5M88C15895).

 

You may also try searching online aftermarket (shops) for the Tab M8 FHD's SIM card tray or get in touch with the Lenovo tech support for further recommendation or assistance for the entire assembly replacement (tray) as they would usually do.

Please take note that such/this service may not be covered by the warranty since it is a user misplaced issue.

 

You may get in touch with our phone support at 877-453-6686 or use this link instead for other contact options.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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  • Message 3 of 9

Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-04-08, 16:52 PM

You may also try searching online aftermarket (shops) ....

 

1.  I cannot get either the lenove site -OR- lenovo.encoompass.com to state a price or availability so 3rd party is next...

 

2.  But I have NO IDEA who to contact.  Please provide known examples.

 

Thank you for your support.

 

bert medley

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  • Message 4 of 9

Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-04-08, 20:48 PM

 

Thanks for responding @ BertMedley!

 

You may use the keyword "TB-8705F sim card tray price" with your Google search as this usually would get you to check which ones are available.

 

Personally, I suggest to always check resellers guarantee or their policy just in case it don't work well for you.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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  • Message 5 of 9

Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-04-09, 0:34 AM

/sigh.

 

No one seems to pop up with that part.  There are *a lot* of Samsung and iPhone trays but no Lenovo m8 trays.  GoogleFu only returns eBay as a viable seller.  No more ideas?

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  • Message 6 of 9

Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-05-01, 3:06 AM

lenovo.encompass.com has cancelled my order for "TB-8705F Sim card&*715308008911CS" as it has been discontinued by Lenovo.  No one in Houston, TX seems to have the part.  Am I destined to have an empty hole in the table I recently bought from you?  My candid response for comments for the sale was denied as it had a *single sentence* regarding the support for the product on the review.  If I say the product is quite good but replacement parts are not available (sort of like reviewing a BMW, good car but very few certified mechanics), I get denied the chance to present a valid review.  Having been a very satisfied Lenovo customer for years, the response by the company to this situation has begun to really aggravate me.  I have currently placed Lenovo on my "do not recommend" list until this is resolved.

 

Again, is there no way I can get a replacement sim card tray?  If so, please provide concise yet complete details on how I can get one or get service.

 

o   Lenovo no longer makes the part according to lenovo.encompass.com (cancelled order(s)); 

o   Previous comments have directed me to generic, unnamed service providers and the ones I am am aware of (Geek Squad, Microcenter, etc) cannot help me; 

o   Yet, the tablet is still available on your web site for purchase (https://www.lenovo.com/us/en/d/tablets-and-smart-home-devices?sort=sortBy&currentResultsLayoutType=grid&visibleDatas=facet_ScreenSize%3AScreen%20Size%3A3%22%20-%209%22 see the first three available for $119 and $129)?

 

PLEASE HELP WITH SPECIFIC COMPLETE INSTRUCTIONS.

 

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  • Message 7 of 9

Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-05-04, 13:00 PM

@ BertMedley wrote:

lenovo.encompass.com has cancelled my order for "TB-8705F Sim card&*715308008911CS" as it has been discontinued by Lenovo.  No one in Houston, TX seems to have the part.  Am I destined to have an empty hole in the table I recently bought from you?  My candid response for comments for the sale was denied as it had a *single sentence* regarding the support for the product on the review.  If I say the product is quite good but replacement parts are not available (sort of like reviewing a BMW, good car but very few certified mechanics), I get denied the chance to present a valid review.  Having been a very satisfied Lenovo customer for years, the response by the company to this situation has begun to really aggravate me.  I have currently placed Lenovo on my "do not recommend" list until this is resolved.

 

Again, is there no way I can get a replacement sim card tray?  If so, please provide concise yet complete details on how I can get one or get service.

 

o   Lenovo no longer makes the part according to lenovo.encompass.com (cancelled order(s)); 

o   Previous comments have directed me to generic, unnamed service providers and the ones I am am aware of (Geek Squad, Microcenter, etc) cannot help me; 

o   Yet, the tablet is still available on your web site for purchase (https://www.lenovo.com/us/en/d/tablets-and-smart-home-devices?sort=sortBy&currentResultsLayoutType=grid&visibleDatas=facet_ScreenSize%3AScreen%20Size%3A3%22%20-%209%22 see the first three available for $119 and $129)?

 

PLEASE HELP WITH SPECIFIC COMPLETE INSTRUCTIONS.

 

 

Thanks for the update @ BertMedley!

 

It would be really advisable to check with other certified resellers if they do have the part aside from Lenovo Encompass.

 

Aside from that, aftermarket resellers can be also considered an option to inquire for the part that you needed.

Make sure to inquire if it'll be compatible with the machine itself since we cannot guarantee if the product that they have is sure to fit with it.

 

However, please try getting in touch still with our Lenovo phone/technical support instead for other/alternate recommendations towards this concern.

 

You may contact them at at 877-453-6686 or use this link instead for other contact options.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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  • Message 8 of 9

Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-05-06, 1:13 AM

OK, will continue to try.

 

/sigh

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6 Posts

12-23-2018

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  • Message 9 of 9

Re:Replacement sd card tray for TB-8705F part - where to buy?

2021-05-06, 1:16 AM

I hope they have a list of "certified resellers" though.

 

:-)

 

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