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02-14-2021

Indonesia

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TABLET A3500 hang

2021-02-14, 10:12 AM

I have a tablet a3500 which has a problem with its wifi. if the wifi is on, the tablet immediately hangs and does not work

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2298 Posts

11-04-2019

United States of America

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Re:TABLET A3500 hang

2021-02-15, 15:44 PM

@ Bangzie wrote:

I have a tablet a3500 which has a problem with its wifi. if the wifi is on, the tablet immediately hangs and does not work

 

 

Welcome to the Community Forums @Bangzie!

 

Nice to have you here!

 

Does this only happens when connecting the Tab A3500 to a different Wi-Fi network?

Please check if there's an available update for the device.

 

If the issue still persists, you may perform a factory reset to the device.

Make sure to back up the files first as this will erase all data stored to the device itself.

 

Thanks,

Adriel_lenovo

Lenovo Support

 



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