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2 Posts

02-15-2021

United States of America

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TB-8304F1 WIPED AFTER TO MANY LOGIN ATT.

2021-02-15, 8:16 AM

Hello, I recently found my tablet after not needing it for about a year, of course I forget the unlock pattern and after so many attempts it was wiped, it shut off, powered back up, appeared to be starting as a new tablet would start until it get to the account verification screen. It then says (This device was reset.Too continue,sign in with a Google Account that was previously synced with this device) so I add my account and then it says "something went wrong there try again sign in with one of the owners accounts for this device. And then it goes right back to the Verify your account page. And that's all it does, no pull down bar, no settings, no info, nothing. Can someone please tell me how to fix this situation

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2282 Posts

03-11-2020

Greece

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Re:TB-8304F1 WIPED AFTER TO MANY LOGIN ATT.

2021-02-15, 9:15 AM

Hi TheBird,

 

Welcome to the Community Forums.

 


Try performing a factory reset of the device yourself then try again.

 

Factory Reset
 - Power Off Mode

 

I'd also suggest logging into your Google account on another device to check the linked devices on this account, just to be sure it's there.

 

Regards


Voithos



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2 Posts

02-15-2021

United States of America

24 Signins

45 Page Views

  • Posts: 2
  • Registered: ‎02-15-2021
  • Location: United States of America
  • Views: 45
  • Message 3 of 3

Re:TB-8304F1 WIPED AFTER TO MANY LOGIN ATT.

2021-02-15, 17:41 PM

Thank you Voithus, unfortunately I have tried those options already to the best of my ability,. When I power on the tablet, it never goes to a page that I can make choices on,such as wi-fi, settings, or anything else, it goes straight to account setup. Also when I attempt a reset  the screen only pulls up 3 choices, recovery, fast reboot, and a normal. No option for factory reset. Screen shots attached maybe they can help you.I can alternate between settings but that's it, can not initiate any action

IMG_20210215_093012535.jpg IMG_20210215_093037584.jpg IMG_20210215_093138377.jpg IMG_20210215_092814978.jpg IMG_20210215_092956048.jpg
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