English Community

Lenovo TabletsLenovo Android based Tablets and Phablets
All Forum Topics
Options

3 Posts

06-22-2017

NO

6 Signins

33 Page Views

  • Posts: 3
  • Registered: ‎06-22-2017
  • Location: NO
  • Views: 33
  • Message 1 of 5

Tab 3 Essential - OTA update not available on some tablets

2017-06-22, 19:16 PM

Hello,

 

we have a park of around 1500 Lenovo Tab3 710F tablets. While we have managed to upgrade most tablets to the latest OS update (28), a few are stuck on older versions and do not manage to see the OTA update.

 

For example, I got hold on one stuck with TB3-710F_S000020_151211_ROW.

 

I've tried the following:

* compare settings between tablets

* force reset data and stop a few services/apps,  "Google Services Framework", "System Update" and reboot the device.

 

so far no luck.

 

Any idea?

 

Thanks!,


Jerome

Reply
Options

2954 Posts

02-22-2017

GB

1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: GB
  • Views: 26243
  • Message 2 of 5

Re: Tab 3 Essential - OTA update not available on some tablets

2017-06-23, 9:07 AM

Hello Lacostej

Thanks for using the Lenovo forums.


Have a look on the following post, see if any of these methods are able to help you at all:

 

http://lifehacker.com/5946585/force-an-android-device-to-check-for-a-system-update

 

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Reply
Options

3 Posts

06-22-2017

NO

6 Signins

33 Page Views

  • Posts: 3
  • Registered: ‎06-22-2017
  • Location: NO
  • Views: 33
  • Message 3 of 5

Re: Tab 3 Essential - OTA update not available on some tablets

2017-06-26, 17:30 PM

Thanks Krakken,

 

as described in my previous post, I already tried these methods. 

 

 

Any other idea?

 

Otherwise it looks like I will have to sniff the network traffic, etc.

 

J

Reply
Options

403 Posts

01-05-2016

DE

1634 Signins

15236 Page Views

  • Posts: 403
  • Registered: ‎01-05-2016
  • Location: DE
  • Views: 15236
  • Message 4 of 5

Re: Tab 3 Essential - OTA update not available on some tablets

2017-06-28, 17:15 PM

It's not your fault, Lenovo's servers simply do not deliver an update for the TB3-710F_S000020_151211_ROW firmware, because apparently there is none. No incremental update from S000020 to a later version, that is.

 

Later versions do indeed exist, but a tablet with S000020 won't get them automatically. You need to use the MediaTek Smart Phone Flash Tool (SPFT) to install a newer firmware manually. I have uploaded S000025 for this SPFT to my AndroidFileHost.

 

The SPFT is a bit tricky to use if you're not familiar with it. It needs a special USB VCOM driver to communicate with the tablet. The SPFT itself can be downloaded here (use the latest 5.x version). And here's a very brief guide for how to use it.

Reply
Options

9 Posts

07-03-2017

IN

77 Signins

708 Page Views

  • Posts: 9
  • Registered: ‎07-03-2017
  • Location: IN
  • Views: 708
  • Message 5 of 5

Re: Tab 3 Essential - OTA update not available on some tablets

2017-07-05, 17:55 PM

Hi,I have a  Lenovo Tab 3 10 plus,32 GB version  and it is not officially released in my country.My ROM version is TB3-X70F_S000004_161208_ROW_P.I can't seem to update it to a newer version using ota.Is this the latest version?I also saw your posts about TWRP for Tab 3 10 business. this is my first Lenovo device and I can't seem to figure out where to start.I was hoping to edit the build.prop to get multiwindow working.Thanks.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete