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24 Posts

05-09-2018

GB

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  • Message 11 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 8:53 AM

So I have carried out factory restore BUT that seems to keep the Android Security patch at 1 Jan 2018 and the Build Number is the same TB-8704F_RF01_170517. The WiFi still drops out and I get message NO CONNECTION. Anybody have any other things I can try? I suppose I could limit my B.B. Router to 2.4MHz but then when I take it out and use it elsewhere it will still be failing.

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298 Posts

02-08-2018

US

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  • Message 12 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 12:58 PM

If you have the January security patch you haven't received the latest update. You will have the March security patch, which contains the fix, when your tablet updates. 

 

Go to settings / about tablet and check for updates again.  

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130 Posts

03-04-2017

DE

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  • Message 13 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 13:04 PM
It's definitely the version you're currently on then. I have the exact model as you and I have been offered the update that contains the fix a few weeks ago. Really strange it's not available for you. AFAIK there is no other (practical) way of fixing it than updating.
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24 Posts

05-09-2018

GB

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  • Message 14 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 14:48 PM

Ah brilliant - will check later as no access to Tab. Can I ask - does March’s update solve the WiFi issue do you know? Also since carrying out the Factory restore I have lost the 4 pre-installed MS Apps. Any ideas how I get them back ? Thanks again for good info.

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298 Posts

02-08-2018

US

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  • Message 15 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 14:58 PM

What are the 4 apps you lost? 

 

Yes, the march update fixes the wifi wifi issue. 

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24 Posts

05-09-2018

GB

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  • Message 16 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 15:03 PM

Only had the Tab since yesterday, but I clearly remember seeing on the main Desktop(default river/mountain) at the bottom second from left was a small group of 4 icons contained in box. All 4 were MS like Word, etc. After the Factory reset this morning can’t see them anywhere! Because they were preloaded I am thinking they maybe better than available on Apps Market?

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298 Posts

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  • Message 17 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 15:09 PM

My tablet didn't come with any MS apps. ( Otherwise I could share them to you)  If a factory reset  removed them, they weren't installed into the system so yeah, you can download them from play or another market. It doesn't mean they were better.

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24 Posts

05-09-2018

GB

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  • Message 18 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 15:11 PM

My main screen looked like this when it arrived. So maybe just a matter of download MS office suite Apps? Was thinking Lenovo had provided them for free?

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24 Posts

05-09-2018

GB

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  • Message 19 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 15:18 PM
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298 Posts

02-08-2018

US

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  • Message 20 of 30

Re: Tab 4 8 Plus Wifi disconnecting.

2018-05-10, 15:21 PM

It would have been Lenovo or the distributor you bought from, if you didn't get it directly through Lenovo. As I said, I didn't get them on the plus lte model. 

 

Maybe someone else who received them could share them to google drive or somewhere for you. 

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