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8 Posts

10-28-2020

Bulgaria

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  • Message 21 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-11-27, 22:56 PM

I do factory reset, notifications still not showing. Tablet work much better with android 9

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3 Posts

06-21-2020

Australia

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  • Message 22 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-11-28, 8:43 AM

I have the same issue with the tablet staying on even with the case screen cover closed.

 

On top of that, ever since the update, the activation of the face recognition unlock is super sensitive, any movement of the tablet will result in it trying to scan for a face, even the motion of placing it down or placing it in my bag... resulting in 'Too many face recognition attempts . Please use a different unlock method' when I pick it up the next time and really want to use the tablet.

 

Please fix this.

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6 Posts

11-28-2020

United States of America

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  • Message 23 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-11-28, 18:31 PM

I concur with all the posts! I received my M10 Plus on June 19 of this year and was happy with it....as another person mentioned, notice the WAS. Since the update to Android 10 a few days ago NOTHING works right. This is basically a useless tablet with apps and system processes crashing constantly. "Settings" crashes and refuses to open so often that I can't even use the device. Fixes need to be found SOON. I sincerely hope some assistance will come from tech support, but i'm not holding my breath. So far, from what I have not only read, but experienced for myself, customer/tech support is nonexistent. NOT a good way to establish business relationships and keep repeat (or new for that matter) customers happy. 

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40 Posts

09-22-2020

Poland

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  • Message 24 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-11-28, 18:44 PM

I expect somebody from Lenovo will write some excuses here with info when they are going to publish fixing update !!!

They spoiled our tablets by this Android 10 system upgrade which wasn't properly prepared and shouldn't be published.

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4 Posts

11-29-2020

United States of America

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  • Message 25 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-11-29, 3:24 AM

Can anyone confirm if a factory reset fixes the Android 10 update problems?

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48 Posts

06-25-2020

France

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  • Message 26 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-11-29, 11:42 AM

I take adavantage of this discussion to point out that the problems of notifications and updating of widgets also concern the Lenovo M8 TB 8505 FS of which I also have a copy.

Screenshot_2020-11-29-12-44-37-468.jpeg
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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-01, 9:10 AM

Hey Lenovo Team any update with this issue. When it will be fixing?Hope it would fix within a week or two.

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2 Posts

12-02-2020

Canada

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  • Message 28 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-02, 3:15 AM

Just got this tablet a week ago and noticed the same issues with notifications and screen turning off. Also noticed there's no notification bubbles even though I went into developer mode to turn it on. 

Hopefully issue resolved soon. Please provide update Lenovo Team.

Thanks

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4713 Posts

01-10-2019

Slovakia

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  • Message 29 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-03, 9:23 AM

@ Szkrobi wrote:

Info update 20.11. 

I' done again full hard reset but this time using 3 bottoms vol+ vol- and power (first reset was soft). This reset repaired problem with not fading screen. 

So I established again just brand new Android 10 (fresh and clean). Result: Screen is fading our after 30s as it should be. Unfortunately the problem with not refreshing widgets is as before as well as lack of notifications. Additional issue I noticed is that there is no diod light notifications as well. Light notifications don' work at all !!! One thing more - all widgets and notifications made by Google are working normally - but only those. LED light notifications don' work at all. Only red / green while charging. Please give my remarks to Lenovo programmers to help them in fixing it and I hopefully wait for system update which will fix this problems. Regards.

Hi all,

I received some feedback regarding the light notifications. The team investigated this issue and it seems that it has to be turned on manually in the device Settings. Go to Settings ->Display -> Indicator light and turn off and back on the option Indicator light flashes upon receiving notifications. Please, let me know if it helps.

In the next update, the setting will be on automatically, there will be no need to turn it on manually like this.

I will share further updates once I will receive them.

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


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40 Posts

09-22-2020

Poland

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  • Message 30 of 437

Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-03, 10:12 AM

Hi,

Yes, it works! Of cause switch was always ON but it was need to make it first OFF and then ON again because after update this function simply didn't refresh itself. I tried it with my mail apk (Outlook). The problem is that because notifications don't work so flashing LED indicators have no opportunity to show if they work or not. We'll see how will be later. Time will show if it will work also later e.g. after restart.

It's small light of hope but all other important functions still don't work. Notifications work only with Google apps. Widgets are not updating and stay frozen. Screen fade off works only just after restart and later screen must be manually off as it is on all the time. The biggest problem is notifications and widgets! 

Regards.

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