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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-08, 10:09 AM

@Ala_Lenovo  

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09-22-2020

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-08, 10:44 AM

The only solution I've got from Lenovo support team is to send it to the service to repair. Crazy...

I tried to explain that device is correct and the problem is Android update. No understanding... I said I'm not going to send it because tablet is not broken and that they spoiled it giving us this update. No understanding... Sad. 

Of cause if they won't publish fixing update I WILL NEVER BUY LENOVO BRAND ANY MORE. That's all what can I do. If they won't, I will have to root it and install alternative firmware. I don't know if it's available for this device but it is usually for every phone and tablet. Sad.

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-08, 10:58 AM

Hi all,

I can understand your frustration with this issue. I want to assure you that we are monitoring this thread and read all your comments regarding this issue. We escalated this to our technical teams and I hope that they can come up with a solution to all of the problems. I will inform you about any updates as soon as I will receive them.

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
Looking for information about Lenovo products?

PL: Witaj w Społeczności! Jeśli ktoś Ci dzisiaj pomógł, kliknij kciuk w górę lub zaakceptuj rozwiązanie!
Szukasz informacji o produktach Lenovo?

TR: Lenovo Topluluğuna hoş geldiniz! Bugün birisi size yardım ettiyse Beğen’e basın veya bir çözümü kabul edin!
Lenovo ürünleri hakkında bilgi mi arıyorsunuz?
_

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-08, 11:04 AM

When I power on my Lenovo M8 this morning the home screen was the default home screen. So, something seems to be happening...

Also, we can write to Lenovo on their Facebook, Twitter pages.

(My M8 received the Android 10 update like 2 weeks before the M10 FHD+)

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-08, 11:10 AM
Sorry but it is not the thread for your M8 model. Open the tread for tablet M8.
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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-08, 11:24 AM

I've got M8 and M10+ which have the same problems concerning notifications and widgets. So it could be a fix. I just wanted to let you know...

Android 10 update first on the M8

Android 10 fix first on the M8 ? We'll see...

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12-08-2020

India

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-08, 12:38 PM

I bought this tab for educational purpose... I was using marrow app which is a video based educational app ..it suddenly crashed..it's working well on my smartphone but in my tab the video gets blacked out and only audio works...really disappointed.... initially it was working smoothly for about 10-15 days...please look into this

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-09, 11:19 AM

Admin note: I realize that this is not a solution to this issue, but I'm marking this message as a solution to give it some more visibility. 

 

Hi all!

 

I received information that our teams are working on a more complex solution for the Android 10 issues. There will be a patch released via OTA:

 

  • For the WiFi models, the OTA should start in late December
  • For the LTE models, it should start in the second half of January

 

Best regards,

Ala
Polish, Turkish & Smart Home Community Lead


EN: Welcome to the Community! If someone helped you today hit Like or accept a Solution!
Looking for information about Lenovo products?

PL: Witaj w Społeczności! Jeśli ktoś Ci dzisiaj pomógł, kliknij kciuk w górę lub zaakceptuj rozwiązanie!
Szukasz informacji o produktach Lenovo?

TR: Lenovo Topluluğuna hoş geldiniz! Bugün birisi size yardım ettiyse Beğen’e basın veya bir çözümü kabul edin!
Lenovo ürünleri hakkında bilgi mi arıyorsunuz?
_

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11-17-2020

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-11, 12:16 PM

Great news! @Ala_Lenovo 

Very appreciated.

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12-09-2020

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-11, 18:40 PM

Hi Lenovo techs,

Is everything reported in this thread really just down to a series of bugs in your "upgrade"? Or are the problems especially with apps not running in the background and hence not sending notifications and not updating the corresponding widgets more likely a battery control function issue (intented by Lenovo to improve battery life [and consequently save money due to smaller, ie cheaper batteries]) sitting on top of the annoying bug issue?

In this context, could you please explain what happened to your App "Lenovo tablet manager" that in the past could be used on Android devices to configure (or switch off) the brand's aggressive (obsessive) battery control function?

Regards, and thanks for your quick and informative response !!

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