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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-19, 12:49 PM

@Ala_Lenovo 

Please further update us with this. How much the process has been completed yet? It is very frustating to use this device with these issues. Please don't break our trust on Lenovo. There are alternate brands to be considered too. If it was possible I would have returned this device but I couldn't. Please solve this issue as soon as possible as this issue is very much hindering in my life. Just think if you have to open each and every app regularly and frequently throughout the day to receive notifications or sync it. I haven't taken this device to add a new trouble in my life. I have been very frustated using this device. As I earlier said no longer than 3 years will I be using this. Just see you have made me talk rudely. 

Regards

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40 Posts

09-22-2020

Poland

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-19, 13:28 PM
Don't follow this advice if you have Tab M10 !!! This post shouldn't be here as it's Tab M10 FHD PLUS TB-606 thread not M8. Our tablet is a new model and there is no alternative firmwares yet. We must wait for fixing update.
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03-02-2020

United States of America

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-19, 15:21 PM
Downgrade/rollback option would have been great! Upgrade also jacked with my microSD card. Keeping fingers crossed patch works and comes soon!
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4 Posts

11-29-2020

United States of America

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-19, 17:38 PM

How did it "jack" with your microSD card? Please explain. I just bought a new microSD and don't want the tablet breaking it...

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83 Posts

01-12-2017

Russian Federation

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-19, 19:18 PM
@Szkrobi, nah man, it concerns all the tablets that got Android 10 at this point coz the update was botched, that's all.
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8 Posts

11-21-2020

Germany

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-20, 8:16 AM

Hello,

 

I'm facing similar problems, unfortunately!

 

@Ala_Lenovo , I really appreciate your support here!

Can you please also talk to your colleagues from customer support, because it looks like they are not aware of the root cause. I raised a ticket [Incident: 201212-000056] and I've got a reply saying I shall run a driver upgrade. Due to the fact that maybe more people will get the same advice, these may get confused that this routine does not fix the problem.

 

Thanks again for your help and please keep us posted!

 

Have a nice x-mas time - greetings from Germany!

Best,

Jochen 

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10 Posts

12-21-2020

United States of America

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-21, 7:24 AM

I found what causes the problem with the black video screen not showing on Disney and NBC PeaCo¢k app (possibly same for hbo? Haven't tested that)

 

The problem for me started after I changed the "Color Mode" temperature from Standard to Warm.

 

Switched back to Standard and the video apps started working again. Very strange bug. 

 

The bug also happens when you change color mode color temperature to Cold.

 

So leave it at standard for the time being. 

 

Open Settings>Display>Color Mode Make sure BOTH Color Mode and Color Temperature are set to "Standard" if they are not both on Standard the video problem while remain.

 

Also upon further testing this problem shows up when you turn on "Eye Protection Mode" make sure that is off as well. If this feature is on the video will not display either.

 

This video problem only seems to happen so far with the Disney And NBC peacook app. Amazon, hulu and Netflix don't seem to be affected...so I wouldn't blame Lenovo entirely.

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4 Posts

12-21-2020

United States of America

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-21, 15:29 PM

Are we talking about TB-X606F in this thread?     I upgraded to Android 10 and have not experienced any issues.   However, I don't use a flip case and instead use something from BobjGear.  

 

Thanks for not adding/changing Android 10 significantly.   Both phone and tablet running Android 10 (different vendors) and config/management of each now consistent.

 

 

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25 Posts

12-09-2020

Austria

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-21, 16:38 PM

@garretta

I think nobody here will understand your reasons for posting in this thread. If your tablet TB-X606F is still running smoothly on Android 10, you are definitely the odd one out here ... and you can praise yourself that (just) for you everything remains nice and dandy.

But since you are here already ... may I ask you a favour:

Please go to the G play store and download about six different "time and date" apps there (entirely your choice). Usually they are tiny in size. Place their respective widgets on the homescreen and/or their constant notifications in the statusbar and see what happens once you close these apps, ie swipe them out. I personally opted for the following two apps as wonderful volunteers: "Word Clock Widget" and "Date Statusbar" (for the constant notification). If you are still not experiencing any problems, only then you can consider yourself lucky.

Your screenshots and screen-recordings of these simple tests would be greatly appreciated.

PS: Don't worry that any upcoming new upgrade (hopefully soon) will make things worse for you, or indeed for anyone ...

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12 Posts

12-14-2020

United Kingdom of Great Britain and Northern Ireland

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Re:Don't upgrade Tab M10 FHD Plus to Android 10 - problems.

2020-12-22, 11:36 AM

@Ala_Lenovo 
The upgrade plan says that TB-X606F is "Complete" - does this not mean that no more patches will be released for this device?

 

https://support.lenovo.com/gb/en/solutions/ht501098

 

Interestingly this post is no longer publicly searchable on search engines now that it has been marked as "Solved" - surely it is not solved until a fix has been released or at least an exact date has been confirmed. 

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