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4 Posts

11-25-2021

Norway

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Tab M10 FHD plus does not show photos or respond to "ok google"

2021-11-25, 10:17 AM

Hello.

 

I have a few issues with my new M10 FHD.

 

  1. Ambient mode does not show photo frame. Even though both ambient mode and "photo frame on ambiend display" is enabled. (an album is also selected)
  2. It does not respond to "ok google", assistant has been enabled and is allowed to run while screen is locked. Tried with both norwegian and english language.
  3. Hide notifications from ambient mode. I dont want it to show notifications on ambient mode, and the worst thing is that having the tab in ambient mode gives you a notification "return to ambient mode" which shows up as "1 notification" constantly. 

 

Model: Lenovo TB-X606F (4GB+128GB)

 

All help appreciated 

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1 Posts

11-24-2021

Netherlands

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Re:Tab M10 FHD plus does not show photos or respond to "ok google"

2021-11-25, 10:22 AM

Hai,

 

The same with my tablet M10 FHD plus, exactly the same problems, they say its the upgrade software from google.

 

I bought it with the smart charging station Cd-100 for use as big nest hub, but no sigar.

 

Marc

 

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4 Posts

11-25-2021

Norway

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Re:Tab M10 FHD plus does not show photos or respond to "ok google"

2021-11-25, 10:24 AM
Also bought it as a bundle with the dock to use as a smart screen instead of the google hub. But so far the "stand out" advertised function doesn't work.
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5614 Posts

11-04-2019

United States of America

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Re:Tab M10 FHD plus does not show photos or respond to "ok google"

2021-11-25, 13:39 PM

 

Hello @ Flytrapp !

 

Welcome to the Community Forums!

 

Please share here your Lenovo Tab M10 FHD Plus's MTM (machine type-model) number for us to check its specifications as this would help us detail more about your machine variant while keeping the confidentiality of your serial number.

 

It can be seen through the device's label/sticker or its original packaging and does usually have a format of Z********R as an example.

 

Here's a link as well that also contains additional methods in obtaining your device's details.

 

For now, try to check if there's an available update to your device and download/install it then see if it will now work.

 

You may also connect it to a different Wi-Fi to test.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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4 Posts

11-25-2021

Norway

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Re:Tab M10 FHD plus does not show photos or respond to "ok google"

2021-11-25, 17:54 PM

Hi Adriel.

 

Thank you for the reply.

The device is updated to the latest fw.

 

P/N: ZA5W0130SE

 

Changing wifi did not change anything. 

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4 Posts

11-25-2021

Norway

3 Signins

15 Page Views

  • Posts: 4
  • Registered: ‎11-25-2021
  • Location: Norway
  • Views: 15
  • Message 6 of 7

Re:Tab M10 FHD plus does not show photos or respond to "ok google"

2021-12-01, 12:04 PM

and nothing else? the conclusion is "meh, its not as advertised, to bad" ?

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5614 Posts

11-04-2019

United States of America

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Re:Tab M10 FHD plus does not show photos or respond to "ok google"

2021-12-01, 19:05 PM

 

Thanks for providing your device's details @ Flytrapp !

 

Apologies for the late response.

 

See if there's an available update to the Google Assistant app through the Manage apps & device section in Google Play Store and download/install it then test the Ambient mode and Google Voice (Hey or Ok Google) command again.

 

Also, go to the Google Assistant app's Settings > look for General and make sure that the Preferred input that's selected is "Voice".

 

As for the notifications that is/are showing when the Smart Tab M10 FHD Plus is in Ambient mode, go to the device's Settings > Apps then make sure that each app(s) aren't allowed to show any notifications especially when the Smart Tab M10 FHD Plus is in Ambient mode.

 

For the photos (frame) that aren't showing in Ambient mode, you may also try to select a different album to see if it will be show in Ambient mode as well.

 

Should you get the same result, it would be advisable to check this with Google Assistant support by tapping on the "Send feedback" option under the Google Assistant app  so that further recommendations can be provided as well.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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