Hi,

My Lenovo Tab P11 Plus (ZA940077US /TB-J616F) won't accept the passcode I remember.
I tried entering recovery mode to reset the device (power button + volume up button), and the only options I had were fastboot mode and meta mode.
Now, it seems to go to fastboot immediately.
Any idea what might be the problem?

Thanks

Hello @Kaladensity ,

Thanks for posting at the Lenovo Community!

And I'm sorry to know that you're having difficulties resetting your device. Since the tablet immediately goes to Fastboot mode, I advise you to long-press its Power button for several seconds until it turns off. Next, turn it back on after a minute, then see if it will now boot properly. From there, try to enter the passcode that you're using to see if you'll be able to unlock it afterwards.

If it's still stuck inside Fastboot mode, it would be nice to drain the tablet's battery until it shuts down on its own. Once done, charge it back to full for 2 to 3 hours before you power it on again. Otherwise, try to access the Recovery Console menu instead to perform a factory reset on the machine by following the steps in video. Although, please note that this procedure will erase all data that's stored on the device.

Please tell us how it goes.

Thanks,
Adriel_Lenovo

Never mind, seems like the correct button sequence included also the volume down button in order to start recovery mode.

@Kaladensity wrote:

Never mind, seems like the correct button sequence included also the volume down button in order to start recovery mode.

Thanks for getting back to us,

Were you able to reset the tablet to its factory settings this time?

- Adriel_Lenovo

@Kaladensity wrote:

Yes, I reset the device. In order to reach recovery mode, all 3 buttons must be pressed together.

The power button + volume up takes you to fastboot/meta modes.

The power button + volume down seems to do nothing and just turns on the device.

It's nice to know that you've successfully reset the tablet after following those steps, great job!

I hope I was able to provide all the help and assistance you needed. Please feel free to post again anytime at the Lenovo Community since you're always welcome here!

Regards,
Adriel_Lenovo

thank you Sir.It was very useful.