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67 Posts

02-02-2012

United States of America

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-14, 20:41 PM

We do Andy, he's the one that offered to give us an update and he didn't. Our comments are intending to keep him accountable to his own word.

THIS thread under the IdeaPad Slates subforum is the one with the most amount of replies and always on the first page on a daily basis. The only ones that come close in replies are the Source Code Complains and ICS question.

Want to prioritize? Take care of the stuff that your clients are complaining about the most! Doesn't that make sense?

If you want to help us, contact him directly to give us an update rather than trying to explain to us why he's not chiming in. If he would've updated us like he said he would, I for one would've been the first one NOT writing to him a PM.

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45 Posts

02-22-2012

Canada

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-14, 22:05 PM

wrote:

@ All,

 

please appreciate that Mark's in box runs into the hundreds of PMs which makes it difficult for him to answer them all and get on with his normal day job duties, he does prioritises messages he has directly requested from members.


Are you a K1 owner ? Are you waiting about that cables for months ?

 

Are you waiting for a simple update for 3 weeks ?

 

 

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9380 Posts

11-27-2007

Slovakia

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-14, 22:33 PM

wrote:


Today marks week 3 since the last update, I believe that it is reasonable to have new information on this??


The 29th of Feb was two weeks ago and not three - just wanted to clear that point up.

 

My intention was to explain a possible reason why Mark hadn't replied to PMs that had been sent by members posting in this board, If you want to read more into that please do so at your own will.

 

Mark stated he had requested information in his last post, I'm positive that when he has received the relevant information he will post it here. Silence doesn't necessarily mean forgotten; having read 1.265.752 posts in these boards I think I can say I'm speaking from experience.

Andy  

______________________________________


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9380 Posts

11-27-2007

Slovakia

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-14, 23:45 PM

Andy  

______________________________________


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points

Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos

Please add your type, model number and OS to your signature, it helps to help you.

Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.

FYI Unsolicited Personal Messages will be ignored.

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42 Posts

12-20-2011

United States of America

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-14, 23:59 PM

wrote:

wrote:


Today marks week 3 since the last update, I believe that it is reasonable to have new information on this??


The 29th of Feb was two weeks ago and not three - just wanted to clear that point up.

 




I disagree. The last news from Mark on this was on February 23. The later post added nothing.

 

I had a pleasant PM exchange with Mark on March 3, 11 days ago. Based on that, I was expecting this to be resolved last week. Fooled me.

 

If it's not Mark's job to fix this, he should get someone responsible to step up to the task.

 

This is pathetic treatment from a major computer company.

 

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5 Posts

03-06-2012

Toronto

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-15, 1:09 AM
Of course we understand Mark's situation. What we don't understand is why no one else is able / willing to help for a request from the customers that is legitimate. It's been months. If you have no intention or ability to support the product, why don't you just take it back so we can get something else?
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60 Posts

01-27-2012

NH

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-15, 1:20 AM

I thank Mark for at least trying to do something.  Conversely, my distaste for Lenovo as a company grows more antagonistic with each day that goes by with no answer/solution/communication from a company I once trusted and respected.

 

I have started posting my views and experience everywhere I can as comments on news reports about Lenovo, forums, etc.

 

Here we are, complaining to ourselves, and Lenovo continues to apparently ignore the various problems.  If nothing else, we can get the word out regarding Lenovo's lack of support and communication.  At worst, we can keep others from making the same mistake in purchasing Lenovo products.  At best, we may engender Lenovo to properly support their products when they see how getting the word out affects their bottom line.

 

The power of the internet.

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36 Posts

03-15-2012

Florida

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-15, 10:46 AM

I have been waiting and following the posts for some time in hopes to obtain the Usb Host cable.  I am a Quality Assurance manager for a manufacturing company.  The customers I deal with spend anywhere from $500 to $5,000,000 or more.  I treat them all the same.  Customers want ACCURATE and HONEST information.  You do not commit to things you have no control over or cannot produce.

 

I was the first at my company to buy a tablet.  I bought the K1 to show how valuable an asset it could be in our daily operations, but I failed to check the availablity of the accessories.  My company agreed that tablets were a good idea, but they found the Toshiba Thrive offered more versitility. (It has an onboard usb port).

 

Lenovo has no clue to the amount of lost sales this usb host cable has caused.  It could also be that this small group in this forum is not important enough to cause them concern.  Maybe they plan to ignore the issue until they release the new model the K2 which has 2 usb ports. I think all we can do at this point is get as many K1 owners to write in and complain. I also share my story about the cable fiasco with my customers and vendors when they ask about my K1.

 

Mark - Shame on you.  I deal with hundreds of emails daily and multiple issues.  A simple response takes minutes.  I see this behavior out of other vendors and it is not acceptable.  Lenovo needs to be honest and tell us if we are out of luck and let us move on.

 

 

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7 Posts

03-13-2012

Romania

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  • Message 269 of 603

Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-15, 10:50 AM

Agree,

At the price which I payd for K1 I could bought a lot of other tablets with USB port. I will never buy another Lenovo again and I will ask my friends to do the same thing.

 

I don't care that the Mark box is full, or that the Lenovo company don't have enought connector to make the USB cables. All I care is that I payd for a product which I cannot use it.

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75 Posts

12-24-2011

48237

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Re: When and where the USB Host Cable for Ideapad K1 comes out?

2012-03-15, 11:24 AM
AMEN!
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