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4 Posts

03-22-2021

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[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-22, 23:37 PM

Hi,

 

I have turned off "Show Google App" in "home settings", so I have only 1 home screen page. But the home screen still shows 2 little dots near the bottom of the screen, as if the Google page were still there. If I move an app to a new page, I will have 2 pages but it will show 3 dots.

 

I'm using M10 FHD Plus with the latest firmware.

 

Cheers

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4482 Posts

11-04-2019

United States of America

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Re:[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-23, 12:48 PM

 

Welcome to the Community Forums @ xpan!

 

Great to have you here!

 

Just to ask:

  • Are you referring to the Lenovo Launcher itself or are you using a third party launcher for your apps?
  • Can you also provide us a picture or a short video of your device's screen that shows the issue?

Try restarting your phone first then try moving an app to a new page again.

Also, see if you can set a screen lock on your device.

 

We'll be waiting for your response.

 

Thanks,

Adriel_Lenovo
Lenovo Support

 



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4 Posts

03-22-2021

Canada

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Re:[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-23, 22:17 PM

Yes, it is the original Lenovo Launcher, not a third party launcher.

 

This picture below shows the dots I was talking about.

 

Restarting doesn't solve it.

 

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4482 Posts

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Re:[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-24, 17:57 PM

 

Thanks for responding @ xpan!

 

Please check as well if there's an available update to your Tab M10 FHD and download/install then test it again.

Should the issue still occurs or if there's no available updates to the device, you may proceed in performing a factory reset to your Tab M10 FHD so that you can test/check it again afterwards.

 

Make sure to backup the files first as this step will erase all data that's stored in it.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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Re:[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-24, 21:53 PM

Thanks but I already did those

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45 Posts

12-10-2020

Australia

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Re:[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-25, 8:28 AM

 

This is a known bug. It happens with the P11 Pro as well and I’m not aware of a fix. Until someone at Lenovo’s development team fixes this, your options are:

 

  1. Use a third party launcher, or
  2. Try to ignore it, or
  3. Um.. keep “Show Google App” ticked?

 

I went with option 2 (the P11 Pro has another bug that rules out option 1).

 

 

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4482 Posts

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Re:[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-25, 14:57 PM

@ xpan wrote:

Thanks but I already did those

 

Thanks for update us @ xpan!

 

Can you provide us a screenshot or a video clip of the third window pane/screen of your Tab M10 FHD?

Is there an option to delete the additional screen as well?

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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4 Posts

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  • Message 8 of 8

Re:[BUG] Smart Launcher (default home app) indicates 2 pages when there is only 1

2021-03-25, 18:18 PM

Hi Adriel,

 

As I previously mentioned, the problem exists whether I have a 2nd screen or not because there is always one extra dot. The photo shows 3 dots but there is no 3rd screen.

 

Also as Matty mentioned, it is easily noticeable. I believe you can see the problem if you get a Lenovo android tab and turn off "Show Google App".

 

It's just a small issue, but so obvious that I felt I should mention it here in the forum.

 

Thanks

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