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3 Posts

02-12-2021

United Kingdom of Great Britain and Northern Ireland

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where can i get a new power button and flex for lenovo tab4 8 plus tb-8704f.

2021-02-12, 16:00 PM

Have rang Lenovo 9 times today and have been passed from pillar to post and am disgusted on how difficult it is to speak with someone who can advise and discuss, or even simply tell me if there is a spare part available.

 

The power button on my tab is red red hot (i mean burning). no where else on the tablet is hot or even warm. The tablet works fine except for the hot button. I pretty much know for def that it will need a new button and flex cable etc. 

 

Lenovo cant even tell me if they could repair this and wont confirm they have internal spare parts for this model until i pay £30 up front and send it away to them.

 

Never again with Lenovo, all my pc gear etc is Lenovo but will never buy from them again i dont think. Customer service or even speaking with anyone is impossible

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2344 Posts

11-04-2019

United States of America

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Re:where can i get a new power button and flex for lenovo tab4 8 plus tb-8704f.

2021-02-12, 16:44 PM

 

Welcome to the Community Forums @avril117!

 

Nice to have you here!

 

Please go to this link and enter the Tab 4 8 Plus's serial number to see the list of parts that are installed in the product itself that you can use to repair it.

Here's the Tab 4 8 Plus's hardware maintenance manual that contains the steps on how you can remove/repair the parts on the device.

 

You may also go check this link to see the list of local service providers near your area where you can brought the device for them to inspect it on their end and perform repairs as well.

Make sure to contact them first to inquire on whether they can offer repairs for the device and if they do have parts in stock.


Thanks,

Adriel_lenovo

Lenovo Support

 



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3 Posts

02-12-2021

United Kingdom of Great Britain and Northern Ireland

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15 Page Views

  • Posts: 3
  • Registered: ‎02-12-2021
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  • Message 3 of 4

Re:where can i get a new power button and flex for lenovo tab4 8 plus tb-8704f.

2021-02-12, 18:17 PM

there is nothing for a power button - which is a bit of a shocker considering the quality of this tablet. sick of going to different pages, sick of trying to speak with someone

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3 Posts

02-12-2021

United Kingdom of Great Britain and Northern Ireland

3 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎02-12-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 15
  • Message 4 of 4

Re:where can i get a new power button and flex for lenovo tab4 8 plus tb-8704f.

2021-02-12, 18:22 PM

live in largs scotland, guess what... no data found

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