12-13-2018 11:11 PM
Hi, just recently I noticed that my Tab3 wasn't updating a lot of google apps like YouTube, Google Drive, Gmail etc. The apps download but won't update the existing app. I have tried all the standard suggestion like clearing caches, deleted google account etc but nothing works. I decided to reset the whole tablet but the same thing occurs. I have also tried directly downloading the apps from apkmirror but they still wont update. When trying to update via the Play Store you get an error of 504. I have followed all the pubished fixes for this but no luck. I am kind of getting the feeling that it may be a problem with the version of Android on the tablet which is the lastest 5.0.1
Any help would be appreciated.
12-14-2018 07:55 AM
Hard to figure, you seem to be doing the right things, especially surprising after a hard reset. I can say my old Android J/4.3 (Acer tablet) and L/5.1 (ZTE phone) are getting current updates from Play Store. (To complicate its job, I've disabled Play Protect, disabled any user tracking Google lets me, BitDefender a/v to Play Store and APK installs, and run a system ad blocker on these devices.) This magazine has some advice and links, but it sounds like a headscratcher:
12-15-2018 07:44 PM
My Tab3 is doing the exact same.
It started 1st with YouTube not updating then gmail, and now the play store app has disappeared altogether.
What is going on, Lenovo ?
How do we fix this ?
I bought my Tab3 less than a year ago, useless rubbish now ?
12-16-2018 04:10 PM
have you sent Lenovo a support ticket? The more people do the more likely they will look at it. Yours is also still under warranty, mine is not.
12-17-2018 01:10 AM - edited 12-17-2018 08:20 AM
Yep, same problem here!
Same error 504
Same Google apps that will not update...
Same OLD Android version.
I tried everything to solve it, but nothing works.... (Clearing cache Play store app and the framework, resetting the tablet to factory...)
I hope not that we are the lost ones with an old Android version that cannot be updated... (Even the security update is from 2016.)
Let's hope Lenovo comes with a solution!