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Adam111
Fanfold Paper
Posts: 7
Registered: ‎12-25-2018
Location: ZA
Views: 1,169
Message 21 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

I knew this was going to happen.

Google says it is Lenovo's problem.

Lenovo says it is Google's problem.

Nothing gets solved.

Bocaj67
Fanfold Paper
Posts: 19
Registered: ‎01-14-2017
Location: NL
Views: 1,069
Message 22 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

I mailed with Lenovo again to address this problem.

 

I have asked them to get in contact with Google for solving this problem!

This because Google blames Lenovo and Lenovo blames Google...

 

I hope they come with a working solution!

 

Bocaj67
Fanfold Paper
Posts: 19
Registered: ‎01-14-2017
Location: NL
Views: 1,058
Message 23 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

And the answer from Lenovo is:

 

======

The problem has been presented to our 2nd line technical escalation department, they will take this into their internal consultation with the developers to check if it can be adjusted on the basis of a future update from Lenovo / Google.

Sincerely,
Lenovo customer service

======

 

We can't do more now then wait...

JohnDawson
Paper Tape
Posts: 14
Registered: ‎12-13-2018
Location: AU
Views: 1,043
Message 24 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

Hi,   well that sounds somewhat positive.  Thanks for that.  I am still getting told to clear the cache and try again.  Kind of frustrating...

 

cheers

 

John

BenMMellor
What's DOS?
Posts: 2
Registered: ‎01-02-2019
Location: GB
Views: 1,017
Message 25 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

I've also put a link to this thread on the Amazon listing for these tablets.. Could be a few people buying them and having the same issue - and resulting in a lot of returns!

Feyd
What's DOS?
Posts: 2
Registered: ‎01-09-2019
Location: FR
Views: 982
Message 26 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

Hi !

I have the exact same issue on a Lenovo tab2 A7-10f and know two other people having the same issue with the same device.

 

Pretty sure an update will not reach our devices...

 

Edit : today YouTube update works !!!

olcay1801
Fanfold Paper
Posts: 10
Registered: ‎01-09-2019
Location: TR
Views: 929
Message 27 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

bende aynı sorunu yaşıyorum garantisi devam ediyor servise gönderdim yeni yazılım atıldı sorunum düzelmedi bugün tekrar gönderdim sonuç bekliyorum....

JohnDawson
Paper Tape
Posts: 14
Registered: ‎12-13-2018
Location: AU
Views: 913
Message 28 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

Guys.  I think something is happening with this now.  I tried to force an update of the PlayStore last night and amazingly it updated.  It hasn't done this for the last month or so.  I then tried to update the apps that wouldn't update previously.  This time most did with the expection of Google Drive, Google Play Books, Google Calendar, Gmail, & Google.  These are now failing with error code 910

 

cheers

 

John

Jimbo1467
Paper Tape
Posts: 3
Registered: ‎12-15-2018
Location: GB
Views: 900
Message 29 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

Same here, YouTube has now updated yet the others haven't.

 

Bocaj67
Fanfold Paper
Posts: 19
Registered: ‎01-14-2017
Location: NL
Views: 869
Message 30 of 52

Re: Google Play Store not updating pre-installed apps on TAB3 7 Essential

Yes, me too!
YouTube installed correctly now.
I have seen that it has a 2019 update....
All the others are still 2018.
I think the problems will go away when they all get a new update.

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