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Nigel72
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Posts: 9
Registered: ‎10-23-2016
Location: ZA
Views: 3,268
Message 21 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

So judging from the comments the app to help fix your problems needs fixing.

 

 

Brilliant one

Primzahl
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Posts: 5
Registered: ‎10-23-2016
Location: DE
Views: 3,263
Message 22 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Not compatible with my TAB2 10-30!!!!

VERY USEFUL :-(

azjerry1
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Posts: 17
Registered: ‎01-11-2017
Location: US
Views: 3,043
Message 23 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

The good news: is compatable with and installs on my Tab 10 TB-X104F

 

The bad news: doesn't work. The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

Privately
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Posts: 13
Registered: ‎01-26-2017
Location: US
Views: 3,029
Message 24 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Same problem with my tb-X103f.

The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

I can see a little red line under which ever option I touch, but nothing happens.

Jfin
Blue Screen Again
Posts: 4
Registered: ‎01-31-2017
Location: FI
Views: 2,989
Message 25 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !


@Privately wrote:

Same problem with my tb-X103f.

The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

I can see a little red line under which ever option I touch, but nothing happens.


I don't have a Lenovo tablet but I have Phab 2 Pro and it works in it. I did have trouble getting it to accept my password when creating a user id. I managed to do it via some different gui than the regular one. I don't remember what I selected...

 

I haven't been able to get attaching files to posts to work. I have build PB2-690M_S200073_170112. Edit: the forum rules suggest linking to external pics. I was able to paste a Dropbox link and it worked.

Privately
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Posts: 13
Registered: ‎01-26-2017
Location: US
Views: 2,888
Message 26 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Thanks JFin, I appreciate you taking the time to answer.

Unfortunately, the fact that it works on your (different model) tablet doesn't really help with it not working on the tb-X103f.

 

Anyone know whom I should contact about this app being broken?

azjerry1
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Posts: 17
Registered: ‎01-11-2017
Location: US
Views: 2,787
Message 27 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

I see that Companion has been replaced by Lenovo Help. It no longer has the initial login/register option that didn't work on my TB-X103F. 

 

Problems:

-Only works in Portrait mode

-Detect My Device fails, I have to go find and enter the serial number. At least the app seems to remember this the next time. 

-Support Videos sections returns no videos found

-No apparent diagnostic functions

-Te How-Tos and Solutions section returns a bunch of mostly generic web results. Also included some Thinkpad results which don't help a bit with an Android tablet.

Kfxsti
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Posts: 33
Registered: ‎04-16-2017
Location: US
Views: 2,373
Message 28 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Lol how about updating phones before trying to make an app that half works. Lol Lenovo Logic at its finest..

Starb7
Paper Tape
Posts: 2
Registered: ‎01-07-2018
Location: GB
Views: 1,498
Message 29 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

Do you have a version for the Tab 3 Pro YT3-90XF?

obvious
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Posts: 28
Registered: ‎12-25-2017
Location: GB
Views: 1,417
Message 30 of 34

Re: Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

I think Lenovo completely deny the existence of my tablet.

 

Please add Tab 3 8 Plus. (Model TB-8703F)

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