Lenovo Companion self-diagnostic app.Now available on Google's Play Store !

[Nigel72]

So judging from the comments the app to help fix your problems needs fixing.

Brilliant one

[Primzahl]

Not compatible with my TAB2 10-30!!!!

VERY USEFUL :-(

[azjerry1]

The good news: is compatable with and installs on my Tab 10 TB-X104F

The bad news: doesn't work. The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

[Privately]

Same problem with my tb-X103f.

The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

I can see a little red line under which ever option I touch, but nothing happens.

[Jfin]

---

@Privately wrote:

Same problem with my tb-X103f.

The app starts, shows the inital welcome screen, then moves to second welcome screen where I can choose to login or create an account. Nothing happens when I choose either.

I can see a little red line under which ever option I touch, but nothing happens.

---

I don't have a Lenovo tablet but I have Phab 2 Pro and it works in it. I did have trouble getting it to accept my password when creating a user id. I managed to do it via some different gui than the regular one. I don't remember what I selected...

I haven't been able to get attaching files to posts to work. I have build PB2-690M_S200073_170112. Edit: the forum rules suggest linking to external pics. I was able to paste a Dropbox link and it worked.

[Privately]

Thanks JFin, I appreciate you taking the time to answer.

Unfortunately, the fact that it works on your (different model) tablet doesn't really help with it not working on the tb-X103f.

Anyone know whom I should contact about this app being broken?

[azjerry1]

I see that Companion has been replaced by Lenovo Help. It no longer has the initial login/register option that didn't work on my TB-X103F. 

Problems:

-Only works in Portrait mode

-Detect My Device fails, I have to go find and enter the serial number. At least the app seems to remember this the next time. 

-Support Videos sections returns no videos found

-No apparent diagnostic functions

-Te How-Tos and Solutions section returns a bunch of mostly generic web results. Also included some Thinkpad results which don't help a bit with an Android tablet.

[Kfxsti]

Lol how about updating phones before trying to make an app that half works. Lol Lenovo Logic at its finest..

[Starb7]

Do you have a version for the Tab 3 Pro YT3-90XF?

[obvious]

I think Lenovo completely deny the existence of my tablet.

Please add Tab 3 8 Plus. (Model TB-8703F)