08-22-2017 06:16 PM
The File Manager app is included on my Tab 4 8 as shipped by Lenovo. When I touch the icon for File Manager, I get a popup which says : "Notice - The app must first be allowed to run. You can allow the app to run from the settings menu". There are 2 choices in the popup : 'Cancel' (exits to home screen) and 'OK' (shows the same app info as I see if I select Settings then select File Manager). One of the choices is "disable app", so the app is already enabled. I cannot find anything on the items listed on the app info that can be changed so as to "allow the app to run".
Please can someone tell me what specifically I need to do to "allow the app to run".
Solved! Go to Solution.
08-22-2017 06:38 PM
Not sure what the problem is but why not just download & install a free File Manager app from the Play Store, which will likely be more versatile anyway. I use Total Commander, but there are others that are highly rated. Then just disable or uninstall the default app & use the newly installed app.
The only other things that you could try are to do a Factory Reset, which could be a PITA for your other user installed apps as they'd need to be reinstalled or, using a 3rd party file manager OR your PC, you could search the device Systems Folder for the default File Manager app that you are having a problem with & copy it to a folder on your device (internal storage) & then reinstall the misbehaving app. That often fixes the app, but first you need to find it, copy it & then reinstall it. The system folder is often otherwise hidden.
08-22-2017 07:06 PM
The File Manager app is supplied by Lenovo and can't be uninstalled. I would prefer to be able to use it, as I find that sometimes I want to do -something- with whatever file manager I am using, and I can't, so I like try with another app.
I take your point that there are indeed other file manager apps, and I have now installed one.
10-26-2017 06:53 PM
I had the same problem on my new Lenovo Tab 4 (called Tab 7 essential by Lenovo.) I tapped on Storage and then tapped CLEAR DATA and CLEAR CACHE. Then I restarted the File Manager and everything worked.
11-20-2017 11:30 PM
I also had this problem on my Lenovo Tab 4 8 - but when I went to Apps > Storage there were no options to CLEAR DATA and CLEAR CACHE.
File Manager asks for permissions (to access Storage, Location & Telephone) and that if you deny any of these (like when you first try to start the app) you get the message: “Notice - The app must first be allowed to run. You can allow the app to run from the settings menu”.
So, if you denied any of these permissions, you have to go into Settings > Apps > File Manager > Permissions and “allow” these three.
Then File Manager will run.
It does raise the question of why ask for these permissions if they’re mandatory?
Personally I think I’ll try another File Manager.
03-21-2018 01:17 AM
I just bought a Tab 4 10 Plus (silly name... Difficult to filter for it in Web searches), a.k.a. TB-X704F, and was also very surprised to see a file manager that requested phone & locaiton permission -- there's absolutely no legit use for those in a File Manager app, if anyone was wondering (access to storage is a legit permission of course).
It's a shame -- I actually thought that it was nice Lenovo was including such a basic app, since it's useful to have, but I've no idea what they're thinking. Unfortunately, it can't be uninstalled without rooting, andneither can the useless "Lenovo Tab 4" app.
Anyone have a recommendation for a good alternative app? I used to use ES File Explorer, but their advertising has gotten intrusive (trying to access an SBM network share required not merely viewing an ad, but installing an Aliexpress app).
03-21-2018 07:01 AM