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NebraskaDude
Ctrl-Alt-Del
Posts: 7
Registered: ‎01-20-2019
Location: US
Views: 846
Message 1 of 16

P10 Ghosting Issues on screen

My P10 Smart Tab screen has ghosting issues ... lateral lines across the screen wherever there are icons, widgets or any words/numbers. They also show on any image with bright blue, like sky. I have adjusted brightness but they still appear even when it is very low. Adaptive brightness doesn't help. 

Has anyone else had this issue?

Social Support Agent
Social Support Agent
Posts: 1,133
Registered: ‎08-02-2018
Location: US
Views: 710
Message 2 of 16

Re: P10 Ghosting Issues on screen

Hi NebraskaDude! We can't seem to see on our end the lines that you were referring base on the picture. Have you tried resetting it to factory defaults? If the issue still persist after that, the issue is more likely a hardware issue on the LCD.



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sifusam
Paper Tape
Posts: 4
Registered: ‎07-16-2019
Location: US
Views: 676
Message 3 of 16

Re: P10 Ghosting Issues on screen

I just picked up this item today and have had a the same issue. The  problem appears then goes away. This has happened a few times. Seems like the LCD panel is defective. I'll be contacting Lenovo support for a replacement or may just return the item if the process is more than I'm willing to do.

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sifusam
Paper Tape
Posts: 4
Registered: ‎07-16-2019
Location: US
Views: 675
Message 4 of 16

Re: P10 Ghosting Issues on screen

A screenshot wouldn't capture the issue if it's hardware related.

NebraskaDude
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Posts: 7
Registered: ‎01-20-2019
Location: US
Views: 642
Message 5 of 16

Re: P10 Ghosting Issues on screen

 I'm attaching another pic (rather than screen shot) of the issue and hopefully it is more apparent. It is difficult to capture because the pic or screen shot really doesn't capture the issue, as "sifusam" noted in his post. It is much more evident in person. 

sifusam
Paper Tape
Posts: 4
Registered: ‎07-16-2019
Location: US
Views: 632
Message 6 of 16

Re: P10 Ghosting Issues on screen

Yeah, that is almost exactly what my tablet looked like when first unboxed and a few times after. All looks good now, but am worried it is a sporadic hardware problem.

AmandaB262
What's DOS?
Posts: 1
Registered: ‎07-31-2019
Location: US
Views: 547
Message 7 of 16

Re: P10 Ghosting Issues on screen

I have had this tablet for 4 months and I am now having the same problem. I did a factory reset and that did not help.  I am looking for help on how to fix the issue.

Rlowery
Paper Tape
Posts: 3
Registered: ‎08-04-2019
Location: US
Views: 476
Message 8 of 16

Re: P10 Ghosting Issues on screen

I'm having the same problem. It took a few months before it started happening and it wasn't that noticable at first but gradually got worse. Now it is severe and to the point my tablet is almost unusable. I bought my tablet at Best Buy and will reach out to them for help. If anyone from Lenovo monitors this forum please chime in on how we should handle this situation.

sifusam
Paper Tape
Posts: 4
Registered: ‎07-16-2019
Location: US
Views: 430
Message 9 of 16

Re: P10 Ghosting Issues on screen

For what I paid for it, given that I had issues within hours of unboxing, I opted to return it. It's on its way back to the seller for a refund.

NebraskaDude
Ctrl-Alt-Del
Posts: 7
Registered: ‎01-20-2019
Location: US
Views: 413
Message 10 of 16

Re: P10 Ghosting Issues on screen

I posted this separately, but thought I'd add it on to your response in hopes that you'll see it and hopefully reply. Thanks!

I'm attaching another pic (rather than screen shot) of the issue and hopefully it is more apparent. It is difficult to capture because the pic or screen shot really doesn't capture the issue, as "sifusam" noted in his post. It is much more evident in person. 

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