06-27-2019 12:10 PM
My P10 Smart Tab screen has ghosting issues ... lateral lines across the screen wherever there are icons, widgets or any words/numbers. They also show on any image with bright blue, like sky. I have adjusted brightness but they still appear even when it is very low. Adaptive brightness doesn't help.
Has anyone else had this issue?
07-14-2019 02:35 PM
Hi NebraskaDude! We can't seem to see on our end the lines that you were referring base on the picture. Have you tried resetting it to factory defaults? If the issue still persist after that, the issue is more likely a hardware issue on the LCD.
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07-16-2019 08:28 PM
I just picked up this item today and have had a the same issue. The problem appears then goes away. This has happened a few times. Seems like the LCD panel is defective. I'll be contacting Lenovo support for a replacement or may just return the item if the process is more than I'm willing to do.
07-16-2019 08:29 PM
A screenshot wouldn't capture the issue if it's hardware related.
07-17-2019 05:55 AM
I'm attaching another pic (rather than screen shot) of the issue and hopefully it is more apparent. It is difficult to capture because the pic or screen shot really doesn't capture the issue, as "sifusam" noted in his post. It is much more evident in person.
07-17-2019 06:14 PM - edited 07-17-2019 06:15 PM
Yeah, that is almost exactly what my tablet looked like when first unboxed and a few times after. All looks good now, but am worried it is a sporadic hardware problem.
07-31-2019 01:48 AM
I have had this tablet for 4 months and I am now having the same problem. I did a factory reset and that did not help. I am looking for help on how to fix the issue.
08-04-2019 05:13 AM
I'm having the same problem. It took a few months before it started happening and it wasn't that noticable at first but gradually got worse. Now it is severe and to the point my tablet is almost unusable. I bought my tablet at Best Buy and will reach out to them for help. If anyone from Lenovo monitors this forum please chime in on how we should handle this situation.
08-06-2019 11:14 PM - edited 08-06-2019 11:14 PM
For what I paid for it, given that I had issues within hours of unboxing, I opted to return it. It's on its way back to the seller for a refund.
08-07-2019 04:54 AM
I posted this separately, but thought I'd add it on to your response in hopes that you'll see it and hopefully reply. Thanks!
I'm attaching another pic (rather than screen shot) of the issue and hopefully it is more apparent. It is difficult to capture because the pic or screen shot really doesn't capture the issue, as "sifusam" noted in his post. It is much more evident in person.
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