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Serzy
What's DOS?
Posts: 1
Registered: ‎03-18-2018
Location: GB
Views: 11,747
Message 1 of 7

Son forgot pin number now can't get into tablet

My son wanted a pin number for his tablet like his older brother has on hi, but now he can't remember it! How can I unlock and fix this? My daughter had done same thing but I managed to online chat to fix this but now I can't find online chat anymore. Help!

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 11,416
Message 2 of 7

Re: Son forgot pin number now can't get into tablet

Hello  Serzy

Thanks for using the Lenovo forums.


If you`ve forgotten the password to the unit, you would have to reset it, this would erase all settings and data, and would allow you to setup the unit anew.

Please follow the instructions below in order to perform a factory reset.
Note: Some setting may vary depending on the age of the tablet.

1. Press and hold the power button and the plus volume.
2. You will need to continue holding this until you feel a vibration.
3. Once this happens release the power button but carry on holding the plus volume key.
4. You will see an image of an Android robot with a red exclamation mark.
5. Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
6. Scroll down to "Yes - erase all user data" and press Power to select it.

 

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Sally9960
Blue Screen Again
Posts: 2
Registered: ‎01-04-2019
Location: US
Views: 6,843
Message 3 of 7

Re: Son forgot pin number now can't get into tablet

I got to the robot but under it it says no command. Volume buttons do nothing. I have a Tab 8  

Sally9960
Blue Screen Again
Posts: 2
Registered: ‎01-04-2019
Location: US
Views: 6,835
Message 4 of 7

Re: Son forgot pin number now can't get into tablet

 
hugeL
Punch Card
Posts: 32
Registered: ‎03-27-2016
Location: HK
Views: 6,811
Message 5 of 7

Re: Son forgot pin number now can't get into tablet

I2k4
802.11n
Posts: 224
Registered: ‎08-04-2018
Location: CA
Views: 6,753
Message 6 of 7

Re: Son forgot pin number now can't get into tablet

You might try this using Google's Find My Device, from your PC or another device browser, assuming you know the Google Account name and password to log-in:

 

https://www.digitaltrends.com/mobile/forgot-android-password-pin-pattern/

 

If it works, a lot easier than a factory reset wiping out all the configuration of the tablet.  Note that if you don't know the Google Account for your son's tablet, you'll have a lot of trouble restartig from a hard factory reset - since a security feature of Android is to deny access to thieves.


Lenovo Tab4 8 - TB-8504F (ZA2B0009US) - Oreo 8.1
Allureobx
Paper Tape
Posts: 1
Registered: ‎02-22-2019
Location: US
Views: 4,551
Message 7 of 7

Re: Son forgot pin number now can't get into tablet

I had the same problem as Sally above on the Lenovo E8...a dead Android with 'no command'...thanks for the save through Google. Cheers!

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